Aida was so helpful in helping me with with my accounts at US bank! she was thorough, kind, and make a significant effort to connect with me on a personal level. There was not an ounce of judgement for any of the questions I had, and she was so patient and detail oriented. I wish more bankers were like her - she’s fantastic!
April 2023
Hit or miss with tellers; some are good some have room for improvement. Zach was unprofessional with poor customer service. I've been satisfied with US Bank overall, I just avoid the Grand Ave branch, which is unfortunately the most convenient location for me.
April 2023
Very friendly and helpful! They were incredible partners when we started our nonprofit a decade ago, and are always there when we need personalized service. I love St Paul, and this bank has been A+!!!
