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“I brought in an impact drill that need some repair. The repair guy stopped what he was doing and fixed it right then and there. I highly recommend this place for any tool repairs you may need.”
“Generally, I get good service here, but on my last visit, I stood in line with 5 others, for 5 minutes waiting for a customer with an order. I finally said something, and they called another cashier.”
“Called and talked to Steph as I needed some marine carpet glue. Unfortunately it was out of stock. She said it should be on an truck delivery later in the day and she'd call if it came in. It did, and she did. Exceptional customer service, and a pleasure to deal with. It was my first time dealing with this store and now I suspect I'll be back.”
“I went to HDL for a job interview The place had a very calm atmosphere about it. I had very pleasant interview with a very nice lady every thing the company is about is what you would want in a job that u plan on committing to”
“Absolutely a life saver in many cases to get a job done on time, especially the not so common older items. The staff is very helpful and make doing it yourself easier especially when you grab the wrong parts for your repair right away. The simple question what are you fixing is a game changer. What I'm trying to say is they take the time to help and do an excellent job at it. It's worth the trip across a few towns to get there. Next time you need something from a hardware store make the trip over there. It's worth it.”
“Finished my basement using their pre-finished trim and doors. Sales representative came by and was kind enough to measure. Everything fit like a glove and looks great. Worked with Charlie Keller.”
“This place was great! The staff took the time to answer all the questions I had about cutting and finishing the edge of a granite countertop. I got every thing I needed to complete the task and even though it's 2 hours from my house, it was worth the drive.”
“It’s a clean friendly store where the staff have been helpful and I have found what went for the 3-4 times I have needed something. Nice to have a place in Saux Rapids that can meet my needs with out having to run to bog box store.”
“For over 40 years I've shop at Harbor freight , and still have many of those tools I purchased back in 1985 I use them every single week, whether it's my drill presses, metal cutting saws, sanding machine, power saws, welding units, Hurcules battery drills or impact drivers etc they do the job, the amazing thing is my tools are lasting just as long and even longer than my higher priced tools, learn to use tools properly will make tools last longer, what makes shopping at Harbor freight's is they have upgraded nearly everything in the stores and their quality is great and their prices beats everybody else's, my problem now I need to build a new shop for allow my tools.”
“Often their website does not match up with what they carry in the store. I need a tractor seat over the weekend, I found one on the website I wanted. It said it wasn't St Cloud, and when I got there I want a spending twice as much then I wanted for the tractor seat and it wasn't even the one from the website”
“Local hardware stores are disappearing all the time due to the big box stores, so it is so nice to be able to go to the store, grab my furnace filter, or softener salt and get back home sometimes within a half inning. And if my project is bigger, I can usually find someone to help me engineer things.”
“Lots of plants & gardening paraphenalia to choose from. From what I saw & overheard, the staff really seemed to care about the customer and their needs. They have a great warranty on their plants as well.”
“The people who work here are very great at customer service. They feel like family. I have enjoyed being their customer for many years. I highly recommend them if you own a lumberyard as they offer many products that you will need.”
“Picked up some lawn fertilizer and some pelletized lime the other day and had to return one of the bags because of a problem with the pelotization looked like it maybe gotten wet. I just want to say how helpful home Depot is on their returns and I'd like to say thank you to the gentleman that help me did a great job that's why I shop here.”
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“Nice small hardware store. Even though it isn’t Menards size, I still am to run into something they don’t have that a hardware store would need.”