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“We received excellent customer service from Jestyna and her manager as they brainstormed options to help us work through a sticky situation. The entire staff was professional and friendly and listened to us as they worked with us to successfully resolve. We appreciate their kindness and understanding! Would definitely recommend Great River Credit Union!”
“Very polite extremely patient, and all around just a great place to bank , do a great job with fraud protection and helping keep track of your spending when appropriate”
“They are very slow doing your transactions, but they don't make mistakes either!! The lobby is clean and quiet and the tellers are friendly and give your pup a milkbone!”
“Went in for a scheduled appointment with Jay regarding questions about my accounts. Jay was extremely helpful and knowledgeable. Amazing tellers as well! Everyone was friendly and welcoming.”
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“Gate City bank and all of its employees have been so wonderful to work with! Megan, Ryan, Jessica, and Jack have all assisted me many times! Whenever I come in or call they greet me with kindness, know me by name, and are so incredibly helpful! All of their rates are competitive and they really take the time to answer all my banking questions whether it be loans, checking, savings, CDs, or home equity. I have a personal and business checking there both of which were simple to set up and easy to access. I love being able to go to the bank to get a new debit card when needed so I don't have to wait 10 days for it to come in the mail. I earn rewards for using my debit card which I also love! Thank you Gate City!”