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“GREAT EXPERIENCE! Our furnace went out the day before Thanksgiving. We visited HomeTown Bank to discuss financing options at 4:30 pm on Wednesday night before the holiday break. We were greeted and were able to meet with a loan officer within minutes. We were not account holders at HomeTown bank but were not treated any differently. Kim Bun discussed a few financial options to fund a furnace for our home. Walking in, I felt out of sorts but walking out we felt at ease after meeting with her. She was knowledgeable, kind, and truly listened to our circumstances. I appreciated being treated like an individual and not just another cog in the machine.Thank you HomeTown Bank and Kim Bun! We will be moving all of our business over to Hometown Bank because of this great experience.”
“My family and I have been banking here for about five years now. Back then it was called KleinBank. Most of the same people still work there. Very nice people in my opinion. We love to go to the Christmas party every year with our kids. I have not experienced any problems banking here.”
“Elyse Brown was amazing! She efficiently helped me with all of the tasks I came in for! I had to make deposits, get a new card, and look into a dispute I had. He attitude and willingness to help me brightened my day.”
“I love this credit union. The staff is always friendly, understanding, and helpful. They're my 3rd banking institution and 2nd credit union (used to be at a big chain) and I have yet to have an issue. I've been with them almost 7 years, moved further away from all their locations, but absolutely will not leave.”
“Kendra and Kelly were extremely helpful and friendly during my visit. I had set up an appointment and was welcomed from the moment I walked in. They addressed my needs thoroughly which made my experience awesome.”
“On a busy Saturday morning, my wife and I were met with friendly smiles. We had savings bonds, and other banking to do. They were very patient and helpful. Would recommend.”
“My friend needed help with her savings account and we had a wonderful experience with Brithania Garcilazo-Avila. She was very knowledgeable and very professional and knew exactly what to do. We were very pleased with the service we received.”
“The people there are so nice and helpful! I’ve never had a problem once and all my questions are always answered. Sometimes lines are long but once you get to the front, business goes very quickly and efficiently.”
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“I have done banking at this location for many many years. They have changed the name several times over the years but the people here have been very helpful. Gail has always been very helpful and easy and responsive to communicate with. A good "home town" feel to this bank.”