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“I don't want to disparage the reviews of others, I have banked at this branch for many years and my experience is positive. I have not noticed the hours being incorrect, they have been open when I stop in but the covid-19 issues may be a challenge to keep up with. Although only the drive up has been open I still find the service by the staff to be friendly and efficient. I have even redeemed series EE bonds at the drive up without issue. Maybe it's luck but I don't think so. Big banks have policies that can be rigid and unreasonable at times but the staff here have always tried hard to help me and I appreciate the service. Thank you”
“I was almost ready to open an account with another bank until I was referred to Americana. The service has been exceptional — I’m treated as if I’m their only client. I highly recommend them to anyone looking for a new bank.”
“This is the best and my favorite US Bank branch. Friendly and helpful staff at all times. I hope this branch always stays open. I can't say the same about other US Bank branches.”
9AM - 5PM
7905 Great Plains Blvd, Chanhassen
Banks
“Jonas was very helpful with all of my financial questions and updating my account he was a blessing definitely relatable and down to earth that makes a great employee he deserves employee of the month if you ask me I will be back for more financial help”
“Moobina (not sure if I spell it right) is super helpful and professional. Way beyond my expectations as more bankers are now reducing staff in the beaches and hire not-so-professional bankers. Very smooth and professional experience.”
“Thank you to Bailey for helping me open my account and taking the time to teach me how to use the apps. He also made sure everything was going smoothly throughout the entire process—and it truly was. I really appreciate his support and would definitely recommend Wells Fargo.”
“I stopped in here yesterday to make a deposit and the young man who waited on me was very courteous and professional. It was a very easy transaction. I'm surprised at the negative reviews, because I always have a good experience here.”
“While my experiences with other branches are limited, I only have very good things to say about everyone in that branch. Whenever they have time, they give me the feeling that I am their most important customer. Top notch, Numero uno.”
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“I appreciate your security of my account and the protocols in place to protect my money. Planning ahead for due bills is important, watching balance is important, and making time to fit my banking into your open hours is on me. I appreciate the scam protections, replacing stolen money from skimmers once, and the app to be able to move money around. Thank you Old National for your quality service, kind reps, and thoughtful approach to honest banking.”