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“Nestled cozily in our town, it's a joy to visit. With ample parking, the post office is a stress-free haven for mail-related missions. The staff deserves a standing ovation for their super-friendly vibes; they greet you like long-lost pals. Need stamps? They'll treat you like royalty, and don't get annoyed as you look at every option :). Want to send a package? It's simple and they are helpful picking the best rate and delivery time. This post office is the heart of Excelsior, where postal efficiency meets small-town warmth. It's not just a post office; it's a smile-inducing community cornerstone.”
“We have the best mail person ever. They are friendly. We always get our mail. Packages are always left at the front door. Important mail is always delivered promptly.”
“I had a package show as delivered to our parcel box but no key and so I called - the woman was friendly and kind and she followed up to make sure my package got to me!”
“This is the best post office!! They are helpful and authentically kind - the hours are easy to follow - parking is easy - coffee at Ruby's down the clock is a fun add-on. I drive to Victoria for this Post Office!”
“One of the better Post Office experiences I have had.Let's face it - the Post Office is normally not the highlight of peoples days.I have been to dozens of Post Offices over the years - I had a eBay side hustle for years and shipped literally well over 1,000 packages. I go out of my way to go to the Chaska Post Office.I stopped into the Chaska Post Office yesterday - 1.6.2023 - and was pleased to see Iesha working. There were three people in line ahead of me. While like most people I don't like to wait however I observed how Iesha treated the people ahead of me. She was positive, efficient (without being rushed) and she gave a consistent level of excellent service. When it was my turn I was met with a cheerful hello and a smile. I will continue to use the Chaska Post office and hope that I find Iesha there to help me with my Postal needs.”
“Best post office in a 10 mile radius! I especially love the cute Asian lady, she is THE ABSOLUTE SWEETEST. She can help you figure out anything! Got a package out so fast I was shocked. Plus she’s hilarious. Everyone there is great.”
“Great customer service, dedicated clerks, and awesome mail carriers. They really do care about their customers, and will do what they can within their powers to help you with any questions or problems you have.”
“Although it is always very busy when I go there, I have found the people working there to be very efficient, professional, and friendly. Checking busy times online is helpful -also self check mailing in the lobby is great if you don't have time to wait in line.”
“Large post office desk with super friendly clerks. They have a convenient drive through lane on the side if you have stamped letters you need to send. Even a drop box for priority mail.”
“This location can get quite busy; and yet I've always experienced helpful customer service, even if it means I need to wait for my turn. Contrary to another review, I do not find this location to be dirty or unorganized. Thank you, Postal Workers, for how tirelessly you work to deliver mail and provide us with the best service you can. I'm sorry for those who are thankless complainers!”
“It’s been good so far but today I ordered of Shein on July 27th 2023 and I am right down the road and they are so lazy the could drive down here and drop off my packages so lazy you go to work for a reason”
“Normally thepost office is very nice and most of the people there.Normally.Just a heads up about the online sign up for the 30 day mail hold "informed".It's very cool option when you're on vacation. You get email pics every day about the mail that they're holding and you can pickup your mail any time. But I don't think individual post offices like it and hassle with people coming in asking for their mail.Also i didn't realize that if you don't have a forwarding address then after 30 days the mail will go right back to your old address and they said it holds mail for all other mail regardless of the last name.Huh ! That makes no sense since I only put my name on the application form online.The 800 number office said I can apply for "General delivery" if I don't have a new address but this post office would not allow me to apply. I think they are upset at me for already applying for the "informed" 30 day mail hold.So I tried to call back to the 800 number but it is just a automated voice that never answers.Also the online website really is of no use and the "contact us" really is fake.”
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“I had a package marked as delivered when it wasn't. After reporting the packages as not delivered, I was contacted by Kevin, who helped me locate my package. Kevin was very polite and went above and beyond to make sure I recieved my package. Thanks Kevin!”