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“Rachel was amazing!! Answered all my questions and even stayed late to help with my last minute purchase! TopLine has always been so wonderful to me and my family for the last 40 years and maybe more ;)”
“Very friendly and able to help with everything I needed. Answered all my questions in a timely manner and never left me confused! I would highly recommend this bank!”
“I've been banking here for 15 years after leaving Wells Fargo due to issues there.
Janet, Katie, Dillon, and crew are absolutely fantastic at helping me with all of my banking needs.”
“Old National Bank in Victoria is a wonderful bank. They are friendly, available, and very accommodative. You have a big bank with multiple locations and modern day functionality, yet a nice hometown feel and wonderful people.”
“I have done banking at this location for many many years. They have changed the name several times over the years but the people here have been very helpful. Gail has always been very helpful and easy and responsive to communicate with. A good "home town" feel to this bank.”
“My wife and I just started the process of building our forever home. While looking at financing options Matt Stengle at First National Bank was recommended by some friends. After talking to Matt, he was able to put together a loan in almost no time. Matt made the process quick and simple and was pleasure to work with. I would definitely recommend Matt and First Nation Bank for any of your financing needs.”
“Had a great experience. Short wait when I needed to work with someone directly, and Morgaine was delightful to work with. Took care of what I needed and asked questions to find out other ways they can help. Best of all, we got an amazingly quick reply to an inquiry and I was out the door and on my way saving a LOT in the future. Thank you!”
“I’ve had a great experience with this bank. Every time I’ve gone in or called, the staff has been friendly, patient, and genuinely helpful. They don’t rush you through questions, and they explain things in a way that actually makes sense.
The online banking works really well too—it’s quick, easy to use, and I’ve never had any issues with security or glitches. It makes paying bills and moving money around simple.”
“It's been great banking here, things changed since Americana moved out but the staff is still just as friendly and quick to greet you and help with your banking needs!”
“The loan process with Jamie and team was extremely easy and smooth from start to finish. His responsiveness and attentiveness is unparalleled, and we truly appreciated his willingness to jump on a call, whenever needed. He thoroughly explained our various options, to ensure we found the best fit for us. Jamie and Grove are top-notch, and I couldn’t recommend them more!”
“I’ve worked in the real estate industry for over 10 years and my experience with Ryan and the Hometown team was the best I’ve ever seen. Their communication, knowledge and speed are top tier. You truly feel like you are their upmost priority as a client. I will continue to recommend them to anyone looking for a bank/mortgage partner!”
“It has been a real pleasure to work with Don Kleinschmidt at Flagship Bank!!! We highly recommend them to any business owners or Personal clients! They definitely care about their customers!!!”
“This location is Old National Bank’s competitors’ worst nightmare! It’s a fortress, a bulwark-never-failing, filled to the brim with superior banking knowledge and employees. Rudy and Kara are super duper! Jim Ryan needs to give these guys a raise!”
“Tellers are excellent and the professional personal bankers most proficiently address any clients account concerns and efficiently explain the protocol practice and procedures to address everyday and especially specific issues that concern the various types of banking practices in an easily understood and helpful manner. FMBC was very good and helpful with clients and the Bridgewater transition has coordinated and orchestrated methods to make very good even better. Bridgewater is not just a banking institution but rather a comfortable pathway on one's journey to the continually upgraded destination.”
“I have been banking with Chase over the past six months. I consider myself as a new Chase customer. Mr. Patrick Ambrose in the Minnetonka branch is an outstanding banker—the best I’ve encountered. He’s highly knowledgeable and consistently exceeds expectations. Whether I needed to open a checking account, apply for a credit card, or inquire about other services, I simply told him my needs, and he recommended the right options. He not only presented choices but also offered clear, well-reasoned suggestions. It’s always a pleasant experience banking with Chase.”
“Excellent service from Elyse Brown in Shakopee helping me with manual withdrawal and concern about my debit card. She contacted Stephanie Louden to get an expedited new debit card. Stephanie explained the advantages and converted my shares to a money market account. She also connected the drafts to a preferred account. Excellent service from both ladies. I appreciate their dedication and efforts. Thank you!”
“I came in hoping to make a deposit and withdrawal a little cash before my vacation but I was 5 min past 5:00 when they closed, this was at Medina location but when Joshua came outside I said hi , he recognized me right away and was so helpful he talk to manager as she was getting ready to leave was able to open up the drive thru to help me with my transaction. It was very nice of him he didn’t have to stay after but he did it was great , he does an amazing job everytime I come in.”
“I don't want to disparage the reviews of others, I have banked at this branch for many years and my experience is positive. I have not noticed the hours being incorrect, they have been open when I stop in but the covid-19 issues may be a challenge to keep up with. Although only the drive up has been open I still find the service by the staff to be friendly and efficient. I have even redeemed series EE bonds at the drive up without issue. Maybe it's luck but I don't think so. Big banks have policies that can be rigid and unreasonable at times but the staff here have always tried hard to help me and I appreciate the service. Thank you”
“I was almost ready to open an account with another bank until I was referred to Americana. The service has been exceptional — I’m treated as if I’m their only client. I highly recommend them to anyone looking for a new bank.”
“I set up my small business account and personal accounts about 4 years ago. Friendly and knowledgeable are two words to describe the staff. It is always a pleasure to talk over the phone or work with them in person.”
“We have banked at Highland Bank for decades. We love their personal service and friendly staff. It’s not a 5-star review because I tried to send my brother money through ACH and they have very low limits in part because they use an outside vendor for that service. His more national bank doesn’t have a limit or use an outside vendor.”
“I've banked here for many years. Never had an issue. I'm not an employee, but I'm pretty sure they would nod yes to this review.Basically you won't have any problems with any bank if you try to do the following:1) Manage your money. I'm very middle class, not rich. But I have no issues saving and managing my expenses so I'm not living hand-to-mouth. Please don't freak out and leave a 1-star review when the bank hasn't deposited the funds 10 seconds after you deposit a check. That's more of a reflection on you, not the bank.2) Stop asking the bank to do things for you when you don't bother to have an account there. A bank is not a public service for everyone, it's a private business.3) A bank is not a fast food drive through. Don't be upset when you can't get through in 2 minutes. If you want to get upset at someone, then focus on the real problem: people who want to go through the drive through to apply for a mortgage, argue for 10 minutes about the balance on their account, etc.These three things account for 90% of the poor reviews here. I'm sure there are countless others like me who have never had an issue with Old National Chaska downtown location.”
“I visited this branch after some questions on a joint bank account. Roberto helped us at our visit and he was so kind and welcoming. I think every bank consultant should aspire to be as personable as Roberto. His explanations were so easy to follow.”
“⭐️⭐️⭐️⭐️⭐️
Mil Jama is an outstanding universal banker—very inviting, professional, and genuinely caring. From the moment I walked in, I felt welcomed and valued. The customer service was absolutely the best, attentive, knowledgeable, and handled with such kindness and patience. Mil went above and beyond to make sure everything was taken care of smoothly. Truly the best customer service experience—highly recommended!”
“Scott and the team at Security Bank are absolutely incredible. We just closed on another investment property, and Scott managed to take us from the purchase agreement to closing in just 11 business days! From the appraisal to the final title commitment, the entire process was seamless, fast, and stress-free.
If you need a lender who can deliver under tight deadlines without missing a beat, Scott is your guy. Looking forward to the next one!”
“I love that I can call my personal BankVista representative and have one person help me through any questions or issues I'm having. It's 1000x better than having to navigate through a phone tree only to talk to a big bank representative who doesn't know our business and won't provide a direct email address.”
“I've been with Wells Fargo about 30 years now. Had to make some changes to some of my accounts. Stopped in without an appointment. Briggs helped me absolutely unbelievable service the best. Very thorough professional yet personable. Went way above and beyond so appreciated.”
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“Pat Clemens is one of the best bankers I have ever worked with and Bridgewater Bank is amazing to work with as a small business owner. I highly recommend this bank!”