JCPenney is a department store offering apparel and home furnishings. The shopping experience provides fantastic deals and an array of items catering to individual style preferences at affordable prices. The overall product quality is good, and the customer service is commendable, with staff noted as very nice, kind, and personable. The store carries a wide range of national and private brands. However, inventory at a store was noted as low and with much outdated clothing. The portrait studio photographer was great and worked hard, though the studio could use a better sign outside. For anyone on a budget, it is a godsend with frequent sales and exclusive deals. It is described as a good, very together store, making shopping a fun experience.
Purchased a shirt here and everything about the experience was memorable!
Pro tip: sign up for their coupons via email
December 2025
Been years since I've been here. Stopped in looking for a sweater. Shopped throughout the mall but returned here as they had what I was looking for. A sweater that wasn't made for a teenager. Good experience, had what I needed and didn't need to wait.
November 2025
The store is clean and comfortable to shop. I tried leaving from two exits with no check outs in sight on the side of the store I was on (where they were in the past). I put my items on the closest shelf and left after walking back and forth twice. Registers should be readily available and well marked.
