TruStone Financial Credit Union is a trusted member-focused institution dedicated to providing excellent financial services. Founded in 1939 by a group of teachers, it has grown over the years through name changes, expanded membership, and a merger with Firefly Credit Union in 2020, making it the second-largest credit union in Minnesota. The credit union emphasizes creating a positive experience for its members by engaging, educating, and inspiring them to achieve lifelong financial well-being. Members appreciate the helpful and friendly staff who go above and beyond to meet individual needs. Many have expressed satisfaction with the service, highlighting staff members' attentiveness and willingness to assist with various financial issues, from navigating the website to handling complex situations like insurance or vehicle needs. The staff’s dedication makes members feel valued and cared for, often describing their experience as feeling like family. Overall, TruStone Financial stands out for its fast, friendly, and effective service, with staff members consistently demonstrating professionalism and kindness. Members trust the institution's commitment to their financial goals and enjoy a welcoming environment where they feel personally cared for and supported in reaching their financial goals.
Alexx was absolutely wonderful. I went in thinking I was going to have jump through hoops to get my new card made, she was able to work with me and I was in and out with in 15 minutes.
January 2026
Best ever customer service; Allie Blomquist did remarkable service and helped us a lot in setting up our business and personal accounts. Thank you for your wonderful customer service.
July 2025
Alyssa in St. Cloud was amazing to work with and got everything that was causing us issues solved! Very happy with her knowledge and service!
