Verizon offers mobile, 5G home internet, and business services. Appointments can be made online to avoid sometimes long wait times, which customers report can be significant. The staff and service are frequently described as great, amazing, and wonderful, with technicians providing helpful, non-pressured assistance. Issues are often resolved efficiently, sometimes at no charge. While the corporate store experience is sometimes viewed as just average with long waits, the personalized service from reps leads to positive outcomes where customers leave with working phones and a clear understanding of their plans. Online orders offer in-store pickup, shipping, and delivery options.
Zu was amazing, couldn’t have had a better experience at Verizon. Phone transitions are so tricky but Zu has been there for 3 years and it seems like she knows everything and is more than willing to make sure you get the best fit for you and your plan! She was amazing, best experience every at Verizon!
July 2026
Deshaun deserves a raise. He sat with me through a nightmare of phone transfers and headaches and made sure I finally made progress with an issue I was having. If you need someone to make sure that you get your problem sorted, he is the man.
July 2026
Great service by Gavin. Very helpful and answered all of my questions
