“I absolutely love this location for both purchasing and selling items. For starters the staff are amazing when it comes to helping find what is needed and welcoming you into the store. I almost did not go due to the reviews but given my past experience in a similar industry I know that when people don't get their way they try to sabotage places. I am happy I chose to go into this location. It has a wide selection of clothing and even when the staff are extremely busy they still welcome customers and help them find things when needed. While I was there someone became rude to a staff member and despite this customers attitude the staff remained professional. I will be continuing to shop at this location it is clean and a positive environment. The staff all seem to get along and work together.
When selling to the location the staff are quick and accurate with timing. I brought in multiple bins and they purchased a lot of the items and explained to me why they passed on the rest. They answered all of my questions that I asked and were very transparent about the way that they priced the items.
Don't let the negative reviews of Karen's push you away from this Once Upon a Child. This was the best experience I had at any of the locations I have been to. I almost did and I am happy that I didn't and chose to give this place a try.
Selection 5/5
Cleanliness 5/5
Customer Service 5/5
Overall experience 5/5”
“Lots of interesting mid-century modern stuff here. Was here looking for a coffee table but they didn't have the style I wanted, I'll have to stop back as the owner apparently gets new stuff in all the time. There was lots of other cool stuff here that I didn't need!”