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“Cameron was super helpful, funny, very kind, respectful, and very thoughtful through our process of purchasing a watch for our kiddo and adding a phone line! Thank you so much!”
“I came to T-Mobile with my mom because her iPhone stopped working. Dave was the employee who helped us. He was very knowledgeable and patient with my elderly mother who can be very very difficult. He was able to help her reset all her PIN numbers and passwords and set up her new iPad in a short amount of time. Dave was awesome!!!!!”
“Came in with an issue with a promo code, Emmanuel got right to it and helped me locate the appropriate location to enter the code as well as assisted me in placing my order. Thanks for the help!”
“Steve and his crew were fantastic, the previous crew that came to bury my neighbor's fiber line cut mine and Steve found the problem quickly and got the splicer guy to come out the same day to splice and get me up and running. Very personable and did his job professionally with the utmost care and consideration and respect for my property. The rest of his crew was also very friendly and professional, they took great care not to damage our neighbor's fiber line and hand dug 10 feet in the hard soil. Would have this crew come back anytime I need work done!!!”
“No exaggeration, I've had catastrophic issues with changing phone & internet plans...Lily Maydole was completely amazing this Feb 2026 & helped this recent process by being clear, kind, knowledgeable & communicative. I'm so grateful for her diligence & availability, twice, when I had issues with T-mobile -- other staff at Midway & Highland had been immediately transferring me, without asking a single question, but Lily knew the things to ask & to do. I'm so grateful for the integrity she brought to this whole process. T-mobile should have her training their current staff so that this can be the consistent standard. -- this is from before Lily was transferred to Woodbury, but I wanted to ensure her managers see it. :)”
“I would like to say a huge thank you to Jordan at the Verizon store on Radio Drive in Woodbury Minnesota. He spent a good amount of time with me ordering my new iPhone and went way out of his way to help me with the service. He should be commended highly for his excellent service, very courteous personality I really appreciate everything you did for me.
Thankyou, Terry”
“David did an outstanding job helping us. His Customer Service skills were top-notch. He is extremely intelligent and answered all our questions .I have been in Customer Service my whole life and his focus and sensitivity was fantastic. Had the feeling I have known him for a long time, even though l just met him yesterday. Truly fun and fantastic experience !!!!”
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“Autumn at the T-Mobile store provided truly outstanding service and represents the T-Mobile brand exceptionally well. She was simultaneously transferring information across different phones for different customers, and what could have easily been a stressful situation was handled with total professionalism, calm confidence, and impressive organization. She communicated clearly, stayed focused, and never once appeared overwhelmed. By the time everything was finished, each customer left completely satisfied. T-Mobile is fortunate to have someone like Autumn on their team, and she absolutely deserves recognition from management for the professionalism, patience, and high-level multitasking skills she demonstrated.”