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“One of the best mailing houses I've worked with. We partnered with Thad and Maria to help revise and distribute our monthly newsletter for our small nonprofit. They always had great recommendations, updated and cleaned our dated/messy mailing list, and had wonderful prices. Would recommend to anyone looking for a mailing service!”
“Brandon.was excellent and very very patient with my large international package to South Korea. They have to know every item, the amount, the weight! I also came to this location for Christmas and everyone was exceptional in service. I never met such patient people like Brandon, their hard to come by! This location is great and the prices also! Thank you again!”
9:30AM - 3:30PM
1041 Grand Ave, St Paul
Mailbox Centers
“I've been a customer at the UPS Store on Grand Ave. for something like 15 years at this point. It is without a doubt the best UPS (or similar) store that I've ever been to. They are located on Grand Avenue near CVS, Starbucks and a barre studio, with parking available in a small lot and on the street. The staff here is really friendly and above all COMPETENT - I usually print my own labels etc. and I'm in and out of there in 90 seconds. They accept both UPS and USPS shipments, and have additional services i.e. printing and binding documents.
This place is a STARK contrast to other UPS Store locations (I'm looking at you, Highland Park) where the staff are sometimes lazy, often unfriendly and frankly don't seem to know what the heck they are doing. UPS should use this location to train new franchise owners on how to run a successful UPS Store.”
“I arrived around 3:30 pm on a Sunday. This location closes at 4 pm. The lone employee, named Abhi, help me with two different returns and a package that needed to go with another carrier. He printed off the forms that I needed, and patiently made sure I had all my questions answered. This is my second experience with this UPS Store location and I have been impressed by their customer service on both occasions. Excellent work!”
“Stopped in to make an Amazon return and was pleasantly surprised by how quick and easy the process was, even without using the self-serve kiosk. The staff made everything simple and efficient—highly recommend this location to anyone in the area!”
“Kendall was friendly and empathetic. Had a horrible situation with Quantum Fiber claiming I did not return equipment. Kendall was able to help me find my tracking number to confirm that I did return through UPS.”
“If I could give Bruce 6 stars, I would.
My husband and I frequent this Post Office since it's in walking distance and we have never had a bad experience. All staff members have been very kind and helpful, but we have to give a special shoutout to our guy Bruce! He is the most friendly and charming customer service person we've ever met. I always leave feeling like things are going to be okay, and reminded of the good in this world. And all I came for was a stamp.”
“I have been to this location a handful of times. I have always been served by friendly staff. I believe the owner/manager was there 6/6/25 when I came in around 1pm-2pm. I just needed to send a fax and they got it done, despite how busy it was. I will never forget the kindness and service I received here and will choose to come here over other shops for all future services. Thank you!”
“Exceptional Service at The UPS Store!
I had an outstanding experience at The UPS Store during my recent visit. From the moment I walked in, I was greeted with a warm welcome and a friendly smile. The staff was incredibly professional, knowledgeable, and eager to assist. They handled my request with efficiency and care, making sure everything was done correctly and quickly.
The store itself was clean, well-organized, and had a great layout, making it easy to find what I needed. I was especially impressed by how the employees went above and beyond to ensure customer satisfaction. They took the time to explain my shipping options, helped me choose the best one for my needs, and even provided useful tips to save money and time.
It’s rare to find such a high level of customer service these days, and this store truly stands out. I will absolutely be recommending this location to my friends and colleagues, and I look forward to coming back. Thank you, The UPS Store team, for a seamless and pleasant experience!”
“This store is the greatest. Tiffany is such a delight, she knows her stuff. Very dedicated, very knowledgeable, very efficient and so friendly. Her smile lights up the room. Thank you Tiffany for your assistance, you definitely make the extra 10 miles out of my way well worth it.”
“Grave was a lifesaver today helping me ship a very niche item—a specialty yoyo that needed a little TLC to package right. They were incredibly patient while I juggled messages from the buyer and tried to make sure everything was just so. I know I wasn’t the speediest customer, and honestly, I probably tested their saint-like patience. But they never rushed me or made me feel like a bother. That kind of kindness and customer care deserves serious credit.
Edit 7/23: Sue is absolutely amazing, too! She helps me every time—whether it’s a big shipment or a small one. Today I brought in a large eBay sale, and I walked out feeling totally confident it was in the best hands.”
“Gosh, both employees were extremely nice, but Yuvi went way above and beyond you literally saved me a giant headache. Good customer service and very friendly what a nice store thank you for your service today!!”
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“Extremely fast and pleasant service! I dropped off a next day air package during the lunch hour. I had a small rip in the package from bending it, but thankfully they taped it up for me so nothing would fall out. A+ customer service.”