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“One of the best mailing houses I've worked with. We partnered with Thad and Maria to help revise and distribute our monthly newsletter for our small nonprofit. They always had great recommendations, updated and cleaned our dated/messy mailing list, and had wonderful prices. Would recommend to anyone looking for a mailing service!”
“Super friendly staff. Welcomed me with a smile and make my returning process so easy. I also didn't have one of the boxes for an item, I wanted to return but he seamlessly provided me an envelope to put it away. 100% recommend. I also noticed other people who came to return their things were going away out of the door pretty quickly and seemed happy. I used to go to WholeFoods to return my items and they look like they don’t want to do their job or don’t care and always look unhappy however this guy was welcoming everyone with a smile. Definitely 10/10 and will start going therre.”
“I have yet to not have a person at the Grand and Lexington store not be anything other than so pleasant, warm, friendly, helpful, patient, and professional. I love walking into the store simply they have a nice person or three people greet me so nicely.”
“Customer service at this store is alive and well! Jamison was diligent in assisting with an extremely difficult and lengthy claims process. He had excellent follow up and communication and thanks to his hard work our claim was accurately presented and subsequently paid. We are very grateful for the support. Based on our experience we highly recommend this store and specifically, Jamison. Thank you!!!”
“I arrived around 3:30 pm on a Sunday. This location closes at 4 pm. The lone employee, named Abhi, help me with two different returns and a package that needed to go with another carrier. He printed off the forms that I needed, and patiently made sure I had all my questions answered. This is my second experience with this UPS Store location and I have been impressed by their customer service on both occasions. Excellent work!”
“Most friendliest informational folks I’ve ever met . I’ve never had a bad experience at this location. They have a service to hold packages for a small fee if you set up an account”
“I came in today and Bruce was knowledgeable and kind in informing me about the different mailer envelopes and labels. I moved to the neighborhood recently so I am excited to see him more often!”
“Exceptional Service at The UPS Store!
I had an outstanding experience at The UPS Store during my recent visit. From the moment I walked in, I was greeted with a warm welcome and a friendly smile. The staff was incredibly professional, knowledgeable, and eager to assist. They handled my request with efficiency and care, making sure everything was done correctly and quickly.
The store itself was clean, well-organized, and had a great layout, making it easy to find what I needed. I was especially impressed by how the employees went above and beyond to ensure customer satisfaction. They took the time to explain my shipping options, helped me choose the best one for my needs, and even provided useful tips to save money and time.
It’s rare to find such a high level of customer service these days, and this store truly stands out. I will absolutely be recommending this location to my friends and colleagues, and I look forward to coming back. Thank you, The UPS Store team, for a seamless and pleasant experience!”
“I received excellent customer service at this UPS store. My associate went above and beyond to help me with my fingerprinting needs. She was knowledgeable, friendly and kind.”
“Efficient and helpful directions; clearly answered all my questions; copied all my documents correctly; offered suggestion on how to best mail items. I was done in about 10 minutes”
“I do a lot of shipping of musical gear, and this is by far the best of all the UPS stores in my area! Very friendly and accommodating staff, willing to go the extra mile to make sure you're satisfied!”
“The manager Karli was very kind,patient and very helpful. More employees should learn from her example of what a good employee is I will give her and the place 5 ? very nice and clean”
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“I had a bunch of Amazon returns all at once, with different QRs and groupings. I was helped with efficiency and also without feeling like I was being rushed along. Hugely grateful for Cody, Oscar (el Heffe), and CJ! I’ll continue to bring my Amazon returns to this great UPS store.”