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“The entire process, from applying and paying for the storage unit online to moving my items into storage, went smoothly. The storage unit was exactly as described. A+ experience.”
“The moving crew assigned to us were exceptional! They arrived on time, and they worked their tails off. They were very respectful and easy to communicate with. What more can you ask for?”
“The unit was delivered and gently placed where I wanted. The driver was friendly and reviewed how to open and lock the unit for proper security. The unit was clean and spacious inside. The ladies in the office were helpful and worked with me to get everything correct the first time.”
“I’ve used the move crew twice, and recommended them once, I’ve always been more than happy with the experience and price. They are incredibly professional, efficient, and friendly. They are truly the best movers in the twin cities, highly recommend!”
“Best experience Ever! Very friendly staff. Kalin was super Awsome with us. The storage place and units were immaculately clean. Very Glad I found this spot. I will share how Great Public Storage is with all my family and friends! Thank you kalin! we really Appreciated you being so helpful.”
“Great experience with EZ Storage Roseville. I received a welcoming call from Marnie the morning of my move, and upon arrival Marnie was patient, professional, and extremely helpful. She walked me to my unit, showed me how to use the lock, and helped us find the closest entrance for the movers. It made the move much easier and stress free. Highly recommend.”
“Extra Space Storage was easy to work with. I had nothing but good customer service to work with. I have had 3 separate units and the move from one to the other was smooth. I recommend using Extra Space Storage. I used the Cottage Grove facility.”
“Good facility with a ton of space! Lacoyah was incredibly communicative and helpful! She went the extra mile with service and helped make my move-in and out less stressful. When I emptied out my unit and was nearing the end of the month, she even called to ensure I didn't pay unnecessary fees.”
“The facility is clean and well maintained. Steve is a great site manager. He’ll address any concerns you have and is very prossional about it too. My only con, is since I’m there everyday; I don’t have a personal clicker for the garage door ?”
9:30AM - 6PM
606 Vandalia St, St Paul
Self Storage
“Completed rental agreement online. I visited the office for my initial visit to gain access and Dave was super helpful, informative, and friendly. Received a tour of the facility and put my lock on. I was there maybe a total of 5-10 minutes. Gighly recommend this US Storage location!”
“I love extra space storage Erica is the best she's always on the job and I believe she goes a little over the requirements to make sure her customers are happy but it's so genuine and sincere makes you feel like family thank you”
“I rented a unit based on safety and convenience after downsizing my shop. Christian was super helpful and very kind to me during my contract. I moved to smaller units over the 2 yr period and he was helpful in securing different units for me. You know exactly what you’re getting and of course the price goes up every so often. Either a bell in your heads goes off in your pocketbook or you get your butt in gear and discard/donate your stuff. I never felt like I was paying too much for a secure and safe storage unit.
~Tammy King”
9:30AM - 6PM
2500 50th St E, Inver Grove Heights
Self Storage
“The nice lady that helped Me way polite advanced knowledge of her system so my time there was fast and she was very helpful I'd recommend her to anyone and everyone thanks extra storage and thier staff in invergrove heights MN”
“I love Anne she is very helpful in the office my storage space does what it’s supposed do no problems and my access codes always work no problems good place for your storage needs”
“I rented at Stor for over a year and cannot say enough amazing things about the experience. This was my first time renting a storage unit and Stor has exceeded my expectations. I was nervous about keeping my things somewhere outside of my home because it was new to me, but I am so glad I picked this one. The move-in process was easy and simple, getting in and out of the building is secure and quick. Payment is easily processed through autopayments. The building has plenty of sturdy carts to utilize. Everything was very clean, dry, and completely climate controlled. When I moved out this week to relocate out of state, my items were in the same condition they were when I moved them in last summer. I barely had to sweep the unit, that’s how clean it was. Moving out was easy and hassle free. All the interactions I had with the staff were great from move-in, general questions, to move out. They responded quickly and knowledgably. I highly recommend this facility!”
“Holly K & Nathan @ the North St. Paul location are great! Real people with real answers and no bs. Facility is clean and well-kept. Nice, large bays. Plenty of room to work with, when dealing with large objects. Decent rates with a clear understanding of costs over time.”
“I love it
It’s clean and easy process the manager is also friendly I enjoyed to be with their customers
Again I got feel good about the job they doing reality show above and beyond the rate I recommend everyone one. Store located Roseville Mn is the best one”
“Theae guys are geeat! I've used their labor to both unload a truck to move in, as well as to load a truck on a move out. Easy to achedule, accurate estimates, and the movers are courteous, strong, knowledgeable and friendly. I highly recommend!”
“Moving is a stressful experience, generally, but working with Berger made it a lot easier. Their team was patient with me as I made decisions about the items being moved in and out of my house. I felt safe and comfortable with their staff.”
“Affordable, clean and well maintained storage facility. Devon was very helpful with my move in. I recommend this facility if you want a warm and clean storage unit to store your belongings.”
“After being frustrated with my storage rate going up over the year that I’ve had it from $70-$152. I simply called to ask how much notice I had to give if I was going to move out of my unit and possibly to another storage facility…
Jeanette (sp??) Went above and beyond when I only called to just ask that one question and hang up. Jeanette not only answered my questions but she was able to help me get a new storage unit for $67; the same size and at the same location. All I had to do was switch from the unit I was currently in to another one.
She could’ve just answered my question and hung up, but she took the time to understand what was going on and what was important to me/my needs. She even let me take a day or two to think about it but put notes in on my account if I decided to go with her suggestions (which I did).
Let me tell you, she was SO helpful and went above and beyond that she actually made me more upset with how poor of customer service I received later in the week from a bank I was dealing with. As I left Wells Fargo I was thinking, “They need Jeanette here because she’s helpful and cares and these women are the complete opposite!!!!”
She even went above and beyond at showing me the new storage unit during a downpour.
I know I am a customer who has only had a couple interactions with her, but I will be a reference for this woman because she knows customer service. Any company would be lucky to have her working for them. Public storage, you better give her a raise. Or let her run a property. Because she’s a good one, and you are lucky to have her.”
“Lack of communication with the property manager,
No actual times that they'll be in.
There has been an "IT issue" since Saturday but we've seen multiple people access their units. I was told they'd call us with a temporary key so we could have access to our property/belongings. If this is supposed to be a safe place for our belongings why the hell is there no communication with us or access to communication with you guys? We can't get ahold of property manager and it's not always an option for us to drive down there.
Biggest complaint here is the lack of information and being told he would call us back. He didn't, I've called multiple times with NO answer. I've left 2 voicemails... 1st I was nice about, 2nd one I mean. The second we have access to our belongings we're out.
As promised:
I think his name is Tom finally came to the office. We talked a bit and he was understanding of me being upset and wanting to rage; we joked a bit and he was able to get me in. It was a temporary code... but I hope the IT gets itself figured out.
Seriously if you're about to leave a review because of the same issues - you aren't alone and it may feel like it's choosing it's victims (don't let that make you go crazy, you're complying and you paid; you're valid).
Seriously though, I think a text line with whoever is in office would be beneficial/office cell phone.
Other than the issues this week it's been smooth. Although my partner did point out that maybe y'all can give those of us struggling with this issue a month free of rent/no rent. ??♀️”
“We needed to find short term storage for the belongings of two of our children attending the university of Minnesota. I found the storage facility to be clean, safe and in a good location. Everything is done on their phone app, including lease signing, building entry, and lease termination . I found the staff to be attentive and helpful with any questions I had.”
“Steve was super fast & helpful. Got me set up & ready to move stuff in within an hour. The facility is very clean & secure. Easy straight forward process.”
“Good Afternoon I Storage (Eagan) MN.
Thank You
Kaelynn is the BEST!!!!!
Wonderful Great Customer Service.
?
Can I do More than 5 STARS
Kaelynn is A ROCK STAR
giving More than 5 Stars!!!!!
Like a breath of Fresh Air (with a crazy world)!!!! We need more of her.
She Deserves a Raise!!!
Positive Experience!
Thank you so Much Greatly Appreciated.
She remained with us to assist with this situation until it was Solved.
Pamela H. (with Cathy)
Came into I Storage with an iffy situation….crazy confusing
With Kealynn everything went smoothly.
She is the BEST ?
Cathy J.”
“We moved from a home we lived in for 38 years! Jeremiah, Trey, Alex and Mitch were amazing! They were punctual and efficient. We needed to leave for a house closing and they completed one house and locked it up securely. The new home had some tricky maneuvers and they did everything extremely well. Highly recommend Minne Movers ?”
“I was in need of a storage locker and was by New Brighton and stopped in. The gal that was working that day, I belive her name was Corleen. She was professional, knowledgeable and see friendly. I would use this place again.”
“Jeremy was a fantastic help, kind and welcoming. Unfortunately we have had some bad luck with units from public storage and hopefully someday Sam the listing lady will get better at her listings and accuracy but until then I will remain appreciative of helpful employees like Jeremy who are understanding, respectful and apologetic when things are not as they should be!”
“If I can say anything about this property is the way it’s ran April is a wonderful manager very pleasant to speak to she will always help you she carry’s herself with a quiet strength that naturally brings people in she leads by example her presence leaves a lasting effect on everyone around them.”
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“I wanted to express my appreciation for how this facility is run and maintained. We chose this storage facility in August 2021 for it's proximity to our house and have not had a bad, or even difficult, experience since. It is always clean, well-maintained, accessible and secure. The communication is clear, simple to understand and straightforward. Holly is a welcoming presence and handles any issue or question with quick and in-depth knowledge. The facility is laid out in a sensible manner and carts are always available and where you expect them. Because of this ease of use, I didn't realize "how good we've had it" here until a recent frustrating experience at a different company's storage locker in Edina for my mother. More Space Self Storage has clearly set a standard for my future expectations of any storage facility. Thank you.”