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“Sam was very helpful and kind!!!! He provided me with the best plan and phone that fits for me. He explained everything in great detail, he really knows his information and deserves a raise for all of his hard work! I will definitely be returning to see him again specifically. ;)”
“My Mom and I visited the store on Robinson rd. today ,and Mr. Jeremy assisted us. He was very helpful and respectful and made our visit fast and easy. He was very accommodating and we were very grateful!”
“My husband & I came to bundle our cellphone & WiFi plan and Jerry helped us out! We got a great deal, pay less than with Verizon, and were very pleased with Jerry’s customer service. He was able to take care of everything we needed very smoothly and was so kind the whole time. It was very busy at the time as well and he still took his time to answer all of our questions patiently without making us feel rushed so we understood everything well.”
“We were paying at&t $500 a month and thought that was too high so when we got a bill for $900 this month with no explanation of why we decided to swap providers. We ended up a Richland, MS Cricket mobile and I'm glad we did. Our bill is going from $500 and up (depending on at&ts mood) to $150 per month. Brie helped us out and she was great. I didn't feel my guard go up not once. We'll definitely be coming back in for adding a line or two in the future. Thank you' Cricket and thank you Brie!”
“I had previously called customer service in order to get auto payment started. i paid $10, to talk to an actual person, and they walked me through it. I asked if there was anything else I needed to do and explained what was on the page, and they said that it was now set up.
Well, I received 2 text messages recently saying that I needed to pay my bill, even though I thought it was on auto pay. Took my phone to the store, and the lady noticed it was not on auto pay and quickly changed it to auto pay. It even mentioned congratulations, that it was now on auto pay.
Thanks to the lady who helped me art 6:30 PM.”
“Melisa is a very compelling lady. Friendly and very kind to all. Seems to be the type of person all phone companies would be proud to have as a boss. I went there she was very honest, forthcoming about all the phones and very helpful. So i bought a great phone and switched from metro pcs in which the service wasn't that great at all. But now i can go in walmart and make calls. Thank you melisa, and if anyone is in need of great service and a beautiful smiling face.... Go to cricket wireless on ellis ave. Ty all”
“I went into the store yesterday and had a great experience!! The level of professionalism and customer service that was given was amazing!! If you need a cell phone please go visit them, you will receive the best service!!”
“Went to buy another charger and then found out that all I needed was my port cleaned out. It was full of lint and he cleaned it out and now I'm good. No charge. Kudos to them”
“I had the best experience at the Richland, MS location. Erika is who helped me and she was wonderful. She was friendly, and helped me with everything I needed. The service was fast as well.”
“Overall our visit was pleasant because Chloe is very professional, helpful, and kind. We observed Chloe being considerate of each customer. I believe that she is respectful and does her best to ensure the customers needs are met. We enjoyed her professionalism. In my opinion I hope that this location gets the remodeling for more product options with matching accessories, displays, shelves, and better seating it needs. The phone service has been pretty good compared to others we have had. I think Cricket hires personable people who bring a fun atmosphere to their work, and have learned to juggle many task. I hope all of the Mississippi stores get more recognition for their hardworking dedication in this environment. Shout out to this and the State Street store staff in Jackson, MS. They have really impressed us.”
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“The young lady was very professional, patient and well knowledgeable about her profession. She was very accommodating since I had no idea about how to upgrade and thankfully she was just so kind. I really appreciated all that she did for me and explaining each step of the process. It made my day. We need more people like her when you are dealing with you customers cause all we want is someone to care. Thanks for all you do to satisfy your customers. Ms. Tiffany keep up the good work”