“I had previously called customer service in order to get auto payment started. i paid $10, to talk to an actual person, and they walked me through it. I asked if there was anything else I needed to do and explained what was on the page, and they said that it was now set up.
Well, I received 2 text messages recently saying that I needed to pay my bill, even though I thought it was on auto pay. Took my phone to the store, and the lady noticed it was not on auto pay and quickly changed it to auto pay. It even mentioned congratulations, that it was now on auto pay.
Thanks to the lady who helped me art 6:30 PM.”
“I had the best experience at the Richland, MS location. Erika is who helped me and she was wonderful. She was friendly, and helped me with everything I needed. The service was fast as well.”
“We were paying at&t $500 a month and thought that was too high so when we got a bill for $900 this month with no explanation of why we decided to swap providers. We ended up a Richland, MS Cricket mobile and I'm glad we did. Our bill is going from $500 and up (depending on at&ts mood) to $150 per month. Brie helped us out and she was great. I didn't feel my guard go up not once. We'll definitely be coming back in for adding a line or two in the future. Thank you' Cricket and thank you Brie!”