Home Decor in Columbus, MS

3 locations found near Columbus
View Map

“This review is specifically for the team handling repairs at the store. I purchased a reclining sectional at the sister store in Starkville sometime during 2020. After a couple of years, the motor on one of the main recliners stopped working, so I was out a seat (my seat mores the pity). I called the store and got connected with Bubba the repairs department. He ordered a new motor and had it shipped to my house free of charge even though our couch was not under warranty. I installed the motor and it worked for a month or two, but then died on me like the last one.Figuring I was officially out of my depth, I gave Bubba another call. He sent a repair guy out to the house who said the reason why the motor kept dying was because the reclining mechanism was bent and likely had been since we bought the couch (it was a floor model). He ordered a second new motor and a reclining mechanism. I was prepared to pay for the repair, but again, Bubba and his team covered the parts and labor saying "You are not under warranty, but there is no reason why your couch should be broken after such a short time. We will make this right." Some parts ordered and one visit to the house later, everything is fixed. They actually followed through unlike many others I have interacted with in the past.I have never delt with a repair team as professional and capable as Bubba's. They do exactly what they say they will and have the customer's best interest in mind. I don't usually write reviews for any businesses, but I wanted to give Bubba and his team the kudos they deserve. To Ashley's management: know that having people like Bubba working at your store is the kind of thing that makes loyal customers. I would certainly buy furniture from you all again just because of how Bubba and his team helped me and my family!”

4.6 Superb17 Reviews

“The staff arevFunny and Kind . The inventory changes weekly! Good products at a fair price. Jennifer remembers everything. Love to shop here! They also ship and it’s fast.”

4.4 Superb24 Reviews

“Hobby Lobby is place where you can get all your household needs and wishes. The one in Columbus Ms. Is absolutely awesome. There staff Tami, Lauren, Yoshi and Stephanie are your ladies A-Team. There spirits are so humbling and there work ethic is so helpful. If you are ever in Columbus Ms. off of old Aberdeen stop by and get the best southern retail hospitality ever. Hey Hobby Lobby give these QUEENS OF RETAIL A raise. These ladies earn every penny they work hard and accurate ❤️❤️❤️❤️?????5 star service goes to this store ? for an awesome staff ???!!!!”

4.4 Superb38 Reviews

Home Decor in The Nearby Cities

Related Categories