“Ive been renting put of the flowood location for the about 8 years and each time I've had a wonderful experience. The representatives are very polite. I love how avis has accounts all over the United States which makes getting the required maintenance of the rental is easy and hassle free with being a traveler thats a major plus! Today's experience was nothing less than what I've always experienced Tracy was AWESOME!”
“Samantha was Awesome!!! Great customer service. I was very impressed of how quick and easy the process of renting was. Samantha was super nice and very professional because of her I will most definitely be renting here again..”
8AM - 5PM
2315 Lakeland Dr, Flowood
Car Rental
“I would like to give a huge commendation to Jasmine and Megan for their exceptional customer service. During a very stressful time after my primary vehicle was declared a total loss, they both showed genuine compassion, patience, and care.
They were highly engaged, clear about the next steps for both the rental and the return process, and consistently followed up with me. Once a vehicle became available, they kept their word and ensured I was fully supported from start to finish.
Their kindness, professionalism, and willingness to go above and beyond truly made a difficult situation much easier to navigate. I am extremely grateful for their help and highly recommend their service.
Thank you, Jasmine and Megan, for everything!”
“I received top-tier customer service that genuinely went above and beyond! I was on a business trip, and due to scheduling, my rental car reservation was set for a pickup time before my plane actually landed. By the time I arrived at the location, they were already closed.
Fortunately, Mr. Jarvis McCann, the Regional Risk Manager, happened to be in the parking lot inspecting another vehicle. Instead of sending me away, he stepped in to help. He coordinated with the airport location so I could secure a car there, saving me from the hassle of finding another rental company or paying for an unexpected hotel stay until morning.
Once I got to the airport, MK made the process seamless and got me set up quickly. Thanks to both Jarvis and MK, I was able to get on the road and safely complete my two-hour drive to my final destination that night.
This level of dedication and care is rare to find these days. Jarvis and MK earned my complete loyalty—I won't be using any other rental company again!”