Aaron's, a home appliances and electronics rental company, has received mixed reviews from its customers. While some customers have praised the store's helpful staff and eagerness to assist, others have expressed frustration with the customer service and the handling of issues. One customer complained about the rude behavior of a staff member who refused to provide pricing information and directed the customer to go online instead. Another customer, however, found the staff at their local store to be much more helpful and eager to secure their business compared to their previous experience at a different location. The reviews also mention the store's general manager, George Spears, and employee Derek Jasper, who were highlighted for their excellent service and willingness to assist customers. One customer particularly appreciated the store's "amazing weather works" and the overall helpfulness of the staff. On the other hand, a customer had a negative experience with the store after one of their employees damaged a 65-inch TV belonging to the customer's mother. Despite being promised a replacement, the customer faced numerous delays and was eventually offered a smaller, lower-quality TV as a substitute. However, after reaching out to the regional manager, the issue was resolved, and the customer's mother received a new 65-inch TV. Overall, the reviews of Aaron's suggest a mixed experience, with some customers praising the store's service and others expressing disappointment with the handling of issues and customer service.
