Firestone Complete Auto Care in Gulfport, MS has been serving the community since 1926, providing a range of auto services including tire sales, maintenance, and repairs for all makes and models. Customers appreciate the friendly and helpful staff, with several reviews highlighting employees like Jamie and Brian for their kindness, knowledge, and attentive service. Many customers feel confident bringing their vehicles to Firestone because of the honest and professional attitude of the staff, especially Jamie, who reassures customers and ensures proper vehicle care. Services such as oil changes, brake inspections, and engine repairs are performed efficiently and on time, with staff members like Mike offering helpful product advice. However, some customers note that the store has become busier and less personal over the years, with workers appearing overwhelmed and some concerns about management pushing for upsells. Despite this, many still recommend the location, praising the staff for their timely and quality service. Overall, Firestone in Gulfport is seen as a reliable, affordable place for vehicle maintenance, with a team dedicated to getting customers back on the road safely.
Service was on time and expedient Mike was helpful and knowledgeable about his products. Overall, I am pleased with my experience.
October 2024
I have been to this location for years and had a personal relationship with the people who took care if my car. They are all gone no personal touch. The workers seemed overwhelmed. Not sure I'll be back.
June 2024
Amazing customer service from Brian. Thank you so much sir for everything
