Firestone Complete Auto Care in Gulfport, MS has built a strong reputation for reliable and friendly auto service since 1926. Customers praise the knowledgeable and helpful staff, noting that they go out of their way to assist and explain repairs clearly. The team is appreciated for their thorough troubleshooting and research, especially when diagnosing complex issues like engine codes or specific vehicle problems, such as with Jeeps. Many reviews highlight the exceptional customer service, with staff members like Cory receiving special mention for staying within budgets and providing detailed explanations. Customers also value the honesty of mechanics who promptly identify serious issues and offer honest recommendations before proceeding with repairs. Despite occasional waiting times due to parts delivery, customers understand when delays are beyond the shop's control and appreciate the staff’s professionalism and apologies. The shop offers a comprehensive range of services, from oil changes and brake inspections to engine repairs and tire sales, ensuring vehicles run smoothly. Overall, Firestone Complete Auto Care provides affordable, trustworthy auto care tailored to each customer’s needs, making it a preferred choice for families and residents seeking quality vehicle maintenance and repairs.
Staff was friendly and kept me updated. Work was done in a timely manner. Very pleased
June 2024
Outstanding people and service. My entire family brings our vehicles to this location. They are simply the best at what they do.
May 2024
Cory was awesome at explaining everything that we had planned on doing and why we needed to do a couple other things. I gave him a budget and he was able to stay below that. He needs to be a trainer for other local stores!
