Firestone Complete Auto Care in Gulfport, MS has built a strong reputation for reliable and friendly auto service since 1926. Customers highlight the outstanding service provided by the staff, who are described as very nice and helpful. Many reviews mention the knowledgeable mechanics who go out of their way to troubleshoot issues thoroughly, ensuring cars are fixed correctly the first time. For example, one customer appreciated how the team diagnosed a problem with their Jeep Grand Cherokee and fixed it to make the vehicle run like new. Others note that the staff takes the time to explain repairs clearly, helping customers understand what is needed and staying within their budgets. Even when delays occur, such as waiting for parts, the team communicates well and apologizes for any inconvenience. The store also offers a range of services, including oil changes, brake inspections, engine repairs, and tire sales, making it a one-stop shop for vehicle maintenance. Customers appreciate the affordability, discounts, and coupons available, which help keep costs down. Overall, Firestone Complete Auto Care is praised for its excellent customer service, honest recommendations, and quality work, making it a trusted choice for vehicle care in the Gulfport community.
Staff was friendly and kept me updated. Work was done in a timely manner. Very pleased
June 2024
Outstanding people and service. My entire family brings our vehicles to this location. They are simply the best at what they do.
May 2024
Cory was awesome at explaining everything that we had planned on doing and why we needed to do a couple other things. I gave him a budget and he was able to stay below that. He needs to be a trainer for other local stores!
