Local reps and managers have no authority. It's a franchise and billing and late fees, etc are all automated.
July 2023
Dirty, kept charging for insurance even after several emails proving personal coverage, priced themselves right out of a customer. I have yet to receive a credit for the insurance charges.
April 2023
The staff in this Gulfport Ms locations is very friendly and helpful. I've never had a problem at this location since moving my stuff in there, and the lady in the office has always been accommodating, helpful, and kind.
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