Dossett Cadillac in Hattiesburg, MS has consistently provided excellent customer service and reliable repairs, according to multiple reviews. Customers praise the service representative Terence Polk for his professionalism, responsiveness, and ability to resolve issues promptly. The dealership has been commended for its quick turnaround times, even accommodating customers with urgent needs before scheduled appointments. Reviewers appreciate the staff's efforts to provide reasonable pricing and fully cover warranty-related services. Overall, Dossett Cadillac has earned a reputation for going above and beyond to ensure customer satisfaction, making it a highly recommended dealership for both sales and service.
This is my third time to get service here and each experience has gone perfectly. Terence Polk has been my service representative each time and Terence never lets me down. My car was fixed correctly and on-time. I like this dealership and believe you will too!
November 2025
Terrance Polk in Service was Absolutely Amazing 🦅🔝
November 2025
Went by for a head light for a 2020 ct6 and it wasn’t cheap. The service consultant Terence Polk, really did all that he could to get it done for a reasonable price.
