Firestone Complete Auto Care in Hattiesburg, MS has received positive reviews for its reliable and friendly service. Customers appreciate the helpful and personable staff, including team members who go above and beyond to assist, even in urgent situations like breakdowns. One reviewer highlighted how the team managed to fix their vehicle in the parking lot after an alternator failure, allowing them to get back on the road the same day. Others mentioned the store manager’s friendliness and clear communication about repairs, which built trust. The staff is described as timely, attentive, and dedicated, ensuring customers are kept informed about the progress of repairs. Despite some days with fewer employees, the team handles the workload well and provides quality service. Customers feel valued, with many expecting to return for future auto care needs. Overall, Firestone Complete Auto Care offers comprehensive vehicle services—from tire sales and maintenance to engine repairs—with a focus on customer satisfaction, affordability, and trustworthy service. The staff’s professionalism and commitment make it a dependable choice for residents in the area.
I was in town to drop my child off for college. Had a tire blowout on the way. Got to the store at 5pm on a Saturday. The guys had the tire in needed and was able to get it on and had me on my way in no time. Fantastic customer care, highly recommend.
August 2026
Great service, I have been coming to this Firestone since 2003 when I start going to USM and never had an issue with them.
August 2026
very friendly staff and extremely helpful and transparent!
