“Jay worked with me to get the best deal for my money
He is very knowledgeable about Verizon’s plans and promotions
I was impressed with his professionalism and understanding of how my phone works. Me being a senior, he took the time to address my problems”
“Customer service is always great; the staff is very knowledgeable and friendly. The only downside is that there are no chairs especially for the elderly or disabled. I would highly recommend this location out of all of the others I have visited.”
“I had the back and front glass on my son’s iPhone repaired here. They did a great job and did it quickly! I would recommend this repair shop to anyone who was looking for a quick phone repair and friendly customer service.”
“I experienced the best customer service today by Tileyah and Kerrah (not sure of the spelling of their names) those young ladies made me feel welcomed and they were very helpful.”
“I've had seven kindles and thought I'd never leave. But with the problems I'm having, plus it's painfully sloooowwwww, I'm switching to a Samsung. The latest and greatest.”
“Justin at cricket deserves a promotion! He greeted us from the moment we walked in with amazing customer service. He was very professional. True definition on how to properly represent well a company.
Definitely would recommend!”
“I dropped in to upgrade my old phone and switch over to a new data plan, and the entire process was an absolute breeze. The retail store was clean and modern, and the representative who helped me was incredibly knowledgeable about all the different plan options and didn't try to pressure me into buying features I didn't need. They got my new device activated in just a few minutes and even helped transfer all my old photos and contacts so I didn't lose anything. The 5G coverage has been blazing fast and reliable everywhere I have traveled since leaving the store.”
“I was having all kind of problems with my phone and Keith was super patient with me - and calmed me down. He went way out of his way to help me and provided me options to choose from. He makes Boost look good!!”
“Lowkey don't remember his name and that is quite a shame bc he was really super giggly and personable. Had great conversations about the weather. 10/10. Sorry Cinderella I'll catch your name next time.”
9AM - 8PM
6123 US-98, Hattiesburg
Mobile Phones
“First off I just want to say the service is amazing! Akil Powe is hands down one of the most professional cellular specialists I’ve come across. Amazing customer service and tech knowledge. Came in looking to switch from my old provider and Akil made the process seamless. The only downside to the experience was the wait time, but that’s the only thing.”
“I have been a customer with this company for over 5 years and the store in Hattiesburg, MS is where I go to for any Metro business. Great customer service everytime. I even ordered an unlocked Samsung Galaxy Flip4 from Ebay and brought it to the store and the lady hooked it right up for me, no problem and kept my same phone number.”
“My iPhone needed a complete reset which terrified me to do myself. I visited ATT store and Danni very kindly and very patiently took care of this scary procedure. She is a superb example of customer care and kindness.”