Kroger Pharmacy in Madison, MS is known for its friendly staff and convenient services. Customers appreciate the knowledgeable pharmacists who not only fill prescriptions but also offer health advice, perform clinical services, and provide vaccinations such as flu shots, shingles, Tdap, and measles vaccines. The pharmacy makes managing prescriptions easy through online tools for refills and transfers, allowing customers to handle their prescriptions quickly and on their own schedule.
Many customers have switched to Kroger Pharmacy from other stores like Walgreens, citing shorter wait times—often just a few minutes at the drive-through—and better customer service. The store itself is well-maintained and stocked with a variety of items, including specialty foods and drinks that customers enjoy, especially those who like to cook. The friendly staff and the pleasant shopping environment add to the positive experience.
However, some issues have been reported with online orders, with frequent missing items and inappropriate substitutes that spoil coupons and require additional trips to pick up missing products. Despite this, in-store shopping is generally considered satisfactory. Overall, Kroger Pharmacy in Madison offers good service, a clean store, and a welcoming atmosphere, making it a recommended place for prescriptions, health services, and shopping.
Greatly friendly staff, great prices on prescriptions
February 2025
I got tired of spending 45 minutes waiting in line at Walgreens. I made the switch to Kroger and I never wait more than 5 minutes in the drive through. Same price as Walgreens… just better customer service with more knowledgeable pharmacists. I’ll never go back to Walgreens pharmacy again.
June 2024
Kroger Pharmacy at hwy 51 is the best. The staff is the most helpful and knowledgeable and friendly.