U-Haul Storage of Pearl is known for its excellent customer service and dedicated staff. Many customers express appreciation for how well the team manages truck reservations, explaining the process clearly and ensuring a smooth experience. Visitors report being greeted with warm hospitality and receiving help from staff members like Jasmine and KaDejia, who go above and beyond to assist with any issues, including billing concerns. While some customers noted delays caused by the previous vehicle's return, the staff was quick to offer solutions, such as arranging backup options. The trucks are consistently described as clean and well-maintained. Overall, this location is highly recommended for its reliable service and friendly employees, making it a great choice for those in need of moving assistance.
It was alright. Kind of expensive, but I was able to reserve the truck the night before and show up and check in with my phone and drop off keys at the end of the day.
The truck had nice cold a/c. They seem to have a good selection of trucks. I would return if I was needing a moving truck.
May 2026
The General Manager went above and beyond to make sure that we had everything we needed for our move. He was very friendly and courteous and an overall joy to work with. I highly recommend this location to everyone for all of their moving needs.
March 2026
I was very upset that my original reservation in Jackson could not be fulfilled. Leathia, at the Pearl location, made sure I got a truck, politely explained everything to me, and closed out my transaction with a smile!! I feel much better about things and hope all associates can be as friendly as she is.
