“Difficult to find someone to wait on you. I often have to walk all over the store to find someone. Escalators to go upstairs are inoperable at both stores for sometime”
“I've been shopping at JC Penny's for years on line. It's always been an easy process and no problem if I have to return the product. You want be disappointed”
“We usually find everything we need. Most of the electric carts were plugged in and ready for use. Thank you because this is very beneficial to partially and permanently disabled shoppers. This store is finally shaping up and looking better each time I visit.”
“Found everything I needed. However, all stores in the surrounding metro area need new electric carts. That's very beneficial to partially and permanently disabled shoppers.”
“Montavious came out to fix our heating in our sunroom. He kept us in the loop with each issue he crossed and finished today with the heating working. Thank you, Montavious.!!!”
“Great service and expert stylist. Lisa and Al executed great customer service and my hair looked great. The entire staff was friendly; which contributed to a great experience.”
“Store was fairly empty at time of visit. Staff was helpful and friendly without being pushy.
First time shopping clothes at a brick&mortar store in ages. ;)”