“What did I observe yesterday at Costco? Happy employees. They were doing their jobs efficiently, with smiles, and small talk with each other. I could tell that they were happy to be there. And when my chicken bake took 11 minutes to be served to me, the staff member immediately gave me a free drink cup; it only cost them 79 cents, but it changed my attitude of disappointment.
What does all this tell me? The management is doing a great job! Thank you!!!”
“We recently joined the Costco membership. I used their catering services which only only be signed up for in-store. I received so many compliments on the croissant sandwich platters! I was able to pick them up in a timely manner. I would have joined for the catering service alone although I am further away from the location. My only complaint would be they only accept Visa.”
“It's a Top Tier fuel that I put in my vehicles and usually not a line when I go. The attendants keep their area clean and I've seen them assist the elderly by pumping the fuel for them. Lastly the prices are usually a little lower than the other stations that sell Top Tier fuel.”