“What did I observe yesterday at Costco? Happy employees. They were doing their jobs efficiently, with smiles, and small talk with each other. I could tell that they were happy to be there. And when my chicken bake took 11 minutes to be served to me, the staff member immediately gave me a free drink cup; it only cost them 79 cents, but it changed my attitude of disappointment.
What does all this tell me? The management is doing a great job! Thank you!!!”
“I truly love Costco. The food is great. The service is excellent and the atmosphere is always friendly. I love the products that they offer the great specials. I do wish they had some of the same things as other stores, but I still love it. I said I would never pay for membership but once I got the membership, I can’t stop shopping here. It offers so much to me that I need for my family. I especially love when they have the sheets on sale and the comforter sets on sale as long as I can travel because it’s about an hour and something away from me. I will continue to shop at Costco.”
“It's a Top Tier fuel that I put in my vehicles and usually not a line when I go. The attendants keep their area clean and I've seen them assist the elderly by pumping the fuel for them. Lastly the prices are usually a little lower than the other stations that sell Top Tier fuel.”