The Verizon store in Southaven provides mobile, 5G home internet, and business services. Customers can schedule appointments or place orders online for in-store pickup, free 2-day shipping, or same-day delivery. Reviews highlight that associates are amazing, kind, polite, patient, and persistent, providing wonderful service and working hard to resolve issues. Staff are described as professionals with great customer service skills and as a major asset. While one visit noted a slow initial acknowledgment, help was received promptly overall, making trips not wasted. Employees are commended for fixing phones quickly, restoring credits, and going above and beyond to resolve activation and payment glitches, even during lengthy processes.
