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“I went Lowes for a very very simple project. Queen bed slats. Micheal was there and immediately helped me locate the wood I needed. I wasn't sure if it would fit the measurements I needed so when I went to check out I asked one lady about the wood I was purchasing and was told they didn't know anything other than 'all they do is sell wood'. I almost walked out without anything until Michael further helped me understand that you have to cut the wood yourself. That's all I needed to know. So simple :/ Thank you Michael for being so kind to actually listen to understand, really.”
“Hilary Alford gets a 5 🌟 for her customer service!!!! I couldn’t find help, used the app to find aisle and bin location and the app search wasn’t successful either. The customer service counter called for help on my aisle. Hilary walked me halfway across the warehouse to exactly where what I needed was located! She completely understood the situation and was so helpful and also delightful. I’d give them 2 stars for availability to find assistance due to serious lack of customer help on the floor. She saved my overall score! Seriously understaffed on a busy Saturday.”
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
“Exceptional customer service. Lee helped me with my kitchen cabinet project and went above and beyond to get the stain just right. Don’t wanna go anywhere else from now on.”