102A Willow Rd, Starkville MS 39759
“Exceptional customer service. Lee helped me with my kitchen cabinet project and went above and beyond to get the stain just right. Don’t wanna go anywhere else from now on.”
882 Highway 12 West, 882 MS-12, Starkville MS 39759
“I went Lowes for a very very simple project. Queen bed slats. Micheal was there and immediately helped me locate the wood I needed. I wasn't sure if it would fit the measurements I needed so when I went to check out I asked one lady about the wood I was purchasing and was told they didn't know anything other than 'all they do is sell wood'. I almost walked out without anything until Michael further helped me understand that you have to cut the wood yourself. That's all I needed to know. So simple :/ Thank you Michael for being so kind to actually listen to understand, really.”
882 MS-12, Starkville MS 39759
“Hilary Alford gets a 5 🌟 for her customer service!!!! I couldn’t find help, used the app to find aisle and bin location and the app search wasn’t successful either. The customer service counter called for help on my aisle. Hilary walked me halfway across the warehouse to exactly where what I needed was located! She completely understood the situation and was so helpful and also delightful. I’d give them 2 stars for availability to find assistance due to serious lack of customer help on the floor. She saved my overall score! Seriously understaffed on a busy Saturday.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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