Arsenal Credit Union is a local, not-for-profit financial institution in Arnold, Missouri. Reviews highlight it as a great place for banking, especially for car loans and home equity loans. Many members have been with the credit union for many problem-free years, reporting top-notch experiences and never having an unsatisfactory encounter. The mobile banking app is noted as great, and debit cards work reliably. While not everything always works smoothly, customer service is emphasized as first and foremost. Representatives are described as friendly, awesome to work with, super patient, and quick to respond, making processes less stressful. In one instance, a representative showed a high level of concern, researched an issue thoroughly, and resolved it quickly, turning a poor experience into a positive one. The credit union offers the same conveniences as big banks but with better deals on loans and fewer fees. Several members have referred friends and family based on their positive experiences.
