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“This place is awesome. They have parts people who care and are very knowledgeable. The manager, Jesse, keeps a tight crew, and his assistant Heather is remarkable. They definitely know their stuff.”
“excellent service i was having trouble starting my truck for months had the battery and the alternator checked at several places many times they all said my battery and alternator were good so i had to jump my truck almost every time just needed a little more power so the jump instantly worked every time. so the gal at O'Reillys hooked it up and checked my battery and alternator and did more thorough check and said the battery and alternator are both good but the cold cranking amps were a little low and that will make it not have enough amps to start
she gave me a new battery and i never had another problem again starting my truck after all those months of grief it was finally fixed”
“Don't know the kid's name but I can tell you this I had about great experience there just. It was only there to purchase a headlight but through having pretty awful experiences at other stores well then probably even one of their stores it was just smooth it was polite you didn't act like I was bothering him about eating in the store he didn't act like any of my questions were stupid it was an overall cool experience.”
“Everybody was great there. Very professional fixed my phone screen for a Tmobile warranty. Set-up a time to have it fixed and it was done in 20 min after my set up time. wow. Couldn't of had a better experience. Jeff also filled me in on some of the many battery charging systems they have for my boat, utv etc. Was a great experience. Thanks and keep up the great work.”
“Just stopped by to get our DEER WHISTLES for our front bumper to warn deer of oncoming traffic! Saw 6 deer on the way in to their location. So happy I was able to confirm they had plenty in stock and for only $7.99! Awesome staff. We have had several needs recently (calls, orders, pick ups, holds, etc.) and… Every. Single. One. Was. Awesome!”
“Got a flat tire on a Sunday; Labor Day the next day so no tire shop was open. The tire was beyond patching and neither my son or I knew how to replace it with spare. The folks at O’Reilly’s in High Ridge, MO have gone over and above with assisting me with questions and issues in the past. Ergo, they were the first I thought of for suggestions on what to do/where we could get the spare put on.
Their employee John came to the rescue! He volunteered to not only help get the spare on but taught both my son and I how to do it (it wasn’t the easiest because the jack that was supplied with the car when I bought it was pretty much trash).
He also referred us to a reputable tire shop to go to Tuesday rather than me having to go to a big chain shop which I’ve had bad customer service with before.
All this at no cost/tip! Thank you, John!”
“I stopped by the store on Lemay Ferry Rd to see if someone could change my brake light for me. Gabe offered to do it for me no questions asked, just great customer service and friendly as can be. It's nice to know people will go out of their way to be helpful even when it's not a part of their job title. Thanks Gabe!”
“Right at closing on a Sunday night, our little family rolled into O'Reilly with car issues. My husband knew how to fix it, but it wouldn't have been possible without Jon and his coworker. Their assistance was awesome- even though it was after the store closed & way outside of their job descriptions. Little acts of extreme kindness are incredibly appreciated.”
“Thank you to the guys working today! I really wish I could remember the guy's name who helped me specifically, but for the life of me, it is just not coming to mind even though I specifically said it out loud so that I would remember it. I went in this afternoon to ask about changing a front light in my corolla. He was able to look up the specific light I needed for my car and after paying, he walked out with me and switched it out for me. THANK YOU! I really appreciate how quick and helpful he was and I know that if I ever need other auto part stuff, I can visit this location since it is so close to my house.”
“I needed a battery for a very old APC UPS. The original battery was long gone. I brought it into the store and a very helpful employee (I wish I'd gotten his name) worked with me for a good 10 minutes to find the right battery. He tried more than one to find the biggest one that would fit. You can't get that kind of service buying from Bezos' place! I have two other similarly old APC UPS devices so when their batteries die, I'll be back. I know some people replace the whole unit when it starts beeping but you can just replace the battery and save $30.”
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“Mark Ellis batteries was awesome. Had a dead battery on my car. After two trips to AutoZone and they could not figure out what was the matter with it I took her to Ellis batteries. Diagnose the problem as about battery. Technician mark replaced it within 30 minutes of me being there and gave me a great deal on the new battery. He also took pride and quality in his work and knowledge. Thank you Mark and Ellis Battery”