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“When there was an issue with same-day delivery (3rd party service), Paris at Ballwin Lowe’s made sure that I got the order I paid for and handled the claim submission with the third party, all while being friendly and easy to work with.
This location has consistently strong service. Whenever you need to find something or have a project, they are ready to help you and make the experience as seamless as possible. I also had a freezer delivered from Lowe’s, and it was great.”
“We were in town to see a movie and decided to stop here and see if they had a few things I was going to grab tomorrow at my local Lowe’s. Conveniently not only did they have what I needed, but the shopping experience was far better than that of our local Lowe’s. There were plenty of associates HAPPY to help ! MORE than enough checkouts open! A good selection, well organized store , and very clean. A lot of parking and curb side pickup. Honestly wish we lived closer as this would be my go to option for DIY projects , this stop saved me time and my sanity that I would have otherwise lost going to the Lowe’s nearby our house.”
“I've only had positive visits here, the employees are kind & helpful & they have fair/good pricing imo. We will be coming here for all of our outdoor & dog needs!”
“Ron + Philip were great help when I needed to purchase and load a heavy set of furniture! Bright personalities, too! Loved our patio furniture - easy to put together!”
“The AUTCO experience is always great. My rep, Dave S is excellent in matching appliances to our needs. We are repeat customers and will recommend to our friends. Nothing but nice things about our experiences.”
“The 5 stars are for Phil in Windows & Doors at the Fenton, Mo store. Phil helped my wife & I today with several items (spent $555.00) in multiple departments none of which were Windows & Doors. I know he saved us at least an hour if not more time in the store. If Lowes had him training they would have more 'on the ball' employees. Home Depot & Menards would be wise to hire him away and put him in charge. Thanks Phil!”
“Jack in lumber was very helpful today and was great with helping me find what I needed and helping load my purchase! Very friendly and knowledgeable overall a great guy to have around!”
“I love Menards, they don’t have it in Alabama so I come every time I visit my daughter in St. Louis. I always find whatever I need. The staff is very helpful. One request is to get more than two mobility scooters. The populist is getting old. I had to not go to one two days ago because they only had one scooter and a lady literally came in after me and took it in front of me. Those of us that need it really need it.”
“Great experience planning a kitchen and bathroom remodel with my client. Kitchen designer presented 3D Renderings made changes when requested. Lisa was very pleasant to work with and was privy to any needed details.”
“Charles and Anthony were extremely helpful and due to their customer service I was able to save substantially on my project. I’m now a Lowe’s guy for the foreseeable future.”
“it doesn't seem to matter which home Depot you go to anymore, you'll pretty much have the same experience at all of them. helpful friendly staff who are quite knowledgeable. always have a great selection and great prices. I had the misfortune of having to go to a Lowe's and it simply reaffirmed how much I enjoy home Depot”
“Five-Star customer service and delivery.
Well my fridge went out and not only did you bring it the next day, but the delivery company, called “rocket delivery LLC”, provided service that was unbelievably efficient , and the driver, Sway Cruz, was the epitome of “professional”.
I hope you continue to use their delivery service in the future!!!”
Home Improvements
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“I was shopping at the Home Depot in Manchester MO went my sugars dropped at the self check out. I would like to give thanks to Mary and Zach for assisting me. I didn't have my glucose tablets with me to bring up my sugar level. Mary got a sucker from another employee and Zach give me a sprite. Mary made me a seat to sit down and she kept checking on me. She would not allow me to leave the store until my a1c was over 70. I wanted management to know how appreciative I am of those two employees.”