Once Upon A Child in Ballwin, MO, is highly regarded as the best location in the St. Louis area. Customers consistently praise the store for being clean, organized, and efficiently run. The racks are usually filled with a wide variety of baby items and clothes, allowing shoppers to leave with bags full of good condition, adorable items at fair prices. The staff is frequently described as helpful, kind, and hardworking, going above and beyond to assist customers quickly and professionally. Many reviews highlight the positive customer experience, noting that employees are respectful, never judgmental, and dedicated to their work, even when managing large amounts of clothing or toys. The store is appreciated for its fair buy-sell process, with customers often receiving cash on the spot for clothes their children have outgrown. Reviewers also commend the store’s efforts to maintain cleanliness by cleaning toys and shoes before sale. Some customers acknowledge that the staff work hard and deserve respect, criticizing negative reviews that may overlook the effort involved. Overall, Once Upon A Child in Ballwin is seen as a well-run, friendly, and trustworthy place for buying and selling children's items, making it a favorite choice for many families in the area.
I was thinking of shopping here but since I’ve read the reviews of other customer experiences, I kindly decline. No thanks you.
March 2025
Kids grow fast and all their clothes they grow out of are still in great shape usually so if I don’t know anyone who needs them I take them here and they pay me cash on the spot. Great place.
December 2024
I will always go out of my way to go to this location because it’s the best one in St. Louis. It’s so nice, organized, and the employees are kind, and I’ve never seen the managers mistreating the employees, and they give you a fair amount for your things.
