Blue Ridge Bank and Trust Co. offers decent rates on checking accounts and has a friendly customer service team. Customers appreciate the helpful staff, especially at the Duncan branch, which is noted for its excellent service and welcoming atmosphere. Many long-term clients feel valued and well taken care of, enjoying personalized attention when handling their financial needs. However, some customers mention that the bank's practices feel outdated, such as the requirement to fill out traditional deposit slips for drive-through transactions. Overall, Blue Ridge Bank and Trust Co. is recognized for its great staff and commitment to customer satisfaction.
Tammy M., the wonderful Branch Manager, has been fantastic in helping my family navigate a very hard situation that involved a lot of changes and we are far less stressed now, extremely happy with the service at this location. Our family has been with them for ages and we have never been disappointed. Thank you so so much!!
March 2025
The Duncan branch is my favorite. They all are very helpful and great to get along with. They always greet me when I walk in the door. And if I need help with something, they're there for me. The bank branch manager is great she also has a great team. I've been with them for 28 years and have had no problems. ❤️
March 2020
Greatest interest rate in the metro on accounts! Check them out.
