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“Avery was so VERY helpful. My phone broke and I couldn't figure out how to get anything done. He helped me get the right phone for me and worked with me thru difficulties switching everything over correctly. He showed great knowledge and professionalism. He is quite the asset to your company. Thank you and THANK YOU AVERY!”
“I haven’t even taken my device in, but I’m leaving a five star rating because the gentleman was so patient and took time to describe different options to me. Very impressed with the customer service over the phone!”
“I asked for Dakota when I came in because so many recommend him and I see why! He was so helpful setting me up with my new phone. It's overwhelming for me at my age switching phones but he made the process so seamless. Ask for him! You won't be disappointed”
“My iPad is my life saver. It had quit charging so I took it in to the store in a panic. I was greeted right away and stated my issue. He took it in back and in less than 5 minutes brought it out with the problem solved! Very pleased!”
“Caroline at the Lees Summit store was a breath of fresh air with her professionalism and her down to her attitude. She gets a 10 out of 10 SERVICE star rating on my end.”
“Brooke is a genius and her customer skills are off the chart. I went in with some issues with an Iphone and she took more than expected time to help with the issues I won't trust anyone else with my cell needs. Well above and far beyond expectations.”
“The guy was really nice did my phone back in May. However not too long after I got it done I thought I had a screen protector and it cracked on my carpet but it finally went out so I’m going back today to fix it”
“The man we saw this afternoon around 12 PM was so incredibly helpful to restore my mom‘s phone that had been overtaken by malware. She did not get this same level of help from a different cricket store in Kansas where she lives, so we came here. I really wish I would’ve gotten his name, but I hope somebody from management sees this and rewards this man.”
“Both Trustin and Easton (Manager) did a phenomenal job at listening to our needs and finding the right options for us. Assisting in bundling our services, upgrading our phones, finding the appropriate accessories AND providing over $300 back in credit! Excellent experience with a caring and attentive team!”
“It's been a while since I've been on cricket, I'd say around 2008 or 9. But coming from Xfinity mobile I am really pleased with the service they offer. My download speeds are fantastic for not being under Wi-Fi.”
“Hashia was extremely professional and did a GREAT job at fixing my husband's and my phone. I'll be coming back to her ONLY and this store and you can't help it if you smell marijuana because of stores by.”
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“Had a real issue with a move from a different carrier. The fix was long and arduous but Haleigh Thibault worked hard for us and got the issue resolved. Rockstar effort! Thanks.”