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“Nubia was awesome and took the time to help me with my problems. Got phone figured out and got me set up on the ACP plan and I received a free phone and free service. Thank you Nubia! Great customer service”
“PhoneFixation is the only place I go to for repairs to my cell phone. Not only are they reasonable in price they also provide service above my expectations. I recently had problems with my battery and a cracked glass cover. All was fixed and now working great. All at a cost well below what I expected.”
“I went to get a screen cover installed on my phone and was told I had purchased the wrong one. After explaining why and what would work better for my phone type I wasn’t pressured into anything. The Tech Dustin W was very informative and extremely helpful.”
“Spent the last 3 weeks trying to get charges removed from my account for 2 tablets not removed when I returned the device in store. It took the 3rd visit with Luis to get that taken care of, Luis is a great employee, thank you for helping out.”
“Brooke is a genius and her customer skills are off the chart. I went in with some issues with an Iphone and she took more than expected time to help with the issues I won't trust anyone else with my cell needs. Well above and far beyond expectations.”
“Caroline at the Lees Summit store was a breath of fresh air with her professionalism and her down to her attitude. She gets a 10 out of 10 SERVICE star rating on my end.”
“The man we saw this afternoon around 12 PM was so incredibly helpful to restore my mom‘s phone that had been overtaken by malware. She did not get this same level of help from a different cricket store in Kansas where she lives, so we came here. I really wish I would’ve gotten his name, but I hope somebody from management sees this and rewards this man.”
“Needed a new cell phone because my touch screen quit working. I took in my $800 Ule Fone I got a few years back and already had on my account before. They were nice enough to switch my sim card from my broken phone to the Ule Fone for free. They even suggested the discount you can get if you qualify for threw the government where they will pay part of your phone bill. I'm already using it for my internet. I have 5 lines at Cricket with Insurance on 3 of the phones with unlimited calling, text, and data. I only pay $160 a month for all 5 phones. This cannot be beat by any other cell provider out there, period. Believe me, They've all called me trying to get me to switch and when I tell them what I have at Cricket they are quickly discouraged.”
“Both Trustin and Easton (Manager) did a phenomenal job at listening to our needs and finding the right options for us. Assisting in bundling our services, upgrading our phones, finding the appropriate accessories AND providing over $300 back in credit! Excellent experience with a caring and attentive team!”
“my name is Curtis Greenfield I'm a Cricket customer and have been for a long time I was about ready to throw my phone out the window and these ladies here at 24 Highway and Independence Missouri Jackie's one of them and estefania they have been way out of their way for me thank you”
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“My sales person was very helpful. Extremely kind. Informative. Resourceful. Patient. Polite. Friendly. Staff was friendly and took their time finding solutions. I will start using this location as my store”