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“I took my son to the Cricket store in Raytown today. One of the best customer services I have ever encountered, thanks to Stefany and the district manager Yenifer. Went Above and beyond to get a upgrade on his phone Those ladies should get a raise in pay.”
“Getting Sabra a new phone and Rock was extensive 29th his great customer service. She walked out with a nice iPhone, the best price phones and I am amazed with his customer service”
“I haven’t even taken my device in, but I’m leaving a five star rating because the gentleman was so patient and took time to describe different options to me. Very impressed with the customer service over the phone!”
“The store that I went to first did not have the screen so the technician said he could order it. It’d be a week or two so he gave me a couple phone numbers from other stores. I called the store on Ward Parkway. Ask them if they had a screen, they did so went out there dropped it off. Amazing job very knowledgeable. I think his name is LOREN did a great job. Highly recommend.”
8:30AM - 7:30PM
3039 Prospect Ave, Kansas City
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“Best store in town, always they have great deals they traded my old iPhone to the new iPhone, I appreciate you guys taking care of the community. Special thanks to Bashar come ask for him he will take care of you!!!!!!!!!”
“I asked for Dakota when I came in because so many recommend him and I see why! He was so helpful setting me up with my new phone. It's overwhelming for me at my age switching phones but he made the process so seamless. Ask for him! You won't be disappointed”
“Baba at this shop is a great guy. I needed 1 part out of a phone, and he got it taken care of for me in 1 day. I would highly recommend this place if your in need of such services!”
“Just wanted to say thanks to my new friend Pete for his efforts, while my brand of NA beer is no longer available he was kind enough to call the distributor.Support small local businesses like these nice folks!”
“Dana was the most helpful and courteous person I've ever met she helped us when she didn't need to her customer services actually she conducted herself in a very professional manner I think this lady should be running her own store and she definitely deserves to be a manager you guys did awesome hiring her”
“I went to a different store to drop off my old device (trade in) and they said I had to mail it in. They told me I had to call customer service and get a shipping label. That was a bunch of BS. I went to this location and they took my device no questions asked. It was so quick and easy. I'm only going to this Att location from now on”
“Sent in my Red Magic 6 Pro and they did a superb job of fixing it. They also speak English so it was easy to get in, drop the phone off, and pick the phone up. I can't guarantee how the inside of my phone looks like in terms of cable management but all my lights work and every corner works. They made quick work of replacing my screen. He informed me I had water damage, I had already known but I did not know it was to the extent to where he could tell as soon as he opened it. I'll probably have this phone for a year or so before I replace it, but I recommend this place to anyone who wants to make sure their phone is in good hands. Hopefully I won't be coming here often but I probably will haha, great repair I hope for decades of prosperity for them.”
“Caroline at the Lees Summit store was a breath of fresh air with her professionalism and her down to her attitude. She gets a 10 out of 10 SERVICE star rating on my end.”
“Reggie the manager at AT&T was very professional, knowledgeable and he provided excellent service during the process of me buying a new phone. Business was slow Saturday however his personality was great and I will return to that store specifically whenever in need. Thank you so much, Reggie!”
“Loved it the service was excellent very quick and they explained everything that was going on during my visit. Gave excellent information about choices of a phone. Definitely recommend this place.”
“Brooke is a genius and her customer skills are off the chart. I went in with some issues with an Iphone and she took more than expected time to help with the issues I won't trust anyone else with my cell needs. Well above and far beyond expectations.”
“I went to this store to get a phone upgrade. Mikel did a great job helping me through the process as quickly as possible while juggling the needs of other customers as well. Thank you for the excellent service!”
11AM - 7PM
18801 East 39th St S #2348, Independence
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“The guy was really nice did my phone back in May. However not too long after I got it done I thought I had a screen protector and it cracked on my carpet but it finally went out so I’m going back today to fix it”
“Today I visited Boost for service. I felt my phone was not working like it should. A young man, Seth waited on me and within minutes he began to answer my questions and explained to me what needed to be done. Seth was so professional and kind to show me how to correct my mistake. I was not following through correctly to up grade my apps.It is nice to have professional young people work at a business with a smile and knowledge; providing good service. Thank You and thank you Seth.”
“This store is the best… consistently excellent customer service, and they go out of their way to make sure you can get every discount. Thanks Janet for the big help!”
“well we went in there with the problem that we couldn't solve, and we tried the other cricket store on Wilson and they did not do anything helpful for us. however from the moment I walked in with the phone the girls there were extremely helpful knew exactly what they were doing not only that, but they didn't bother to charge us. As far as they were concerned it was just part of customer service period and it was greatly appreciated!!”
“The man we saw this afternoon around 12 PM was so incredibly helpful to restore my mom‘s phone that had been overtaken by malware. She did not get this same level of help from a different cricket store in Kansas where she lives, so we came here. I really wish I would’ve gotten his name, but I hope somebody from management sees this and rewards this man.”
“I came into your store today with a problem. Your employee was so kind. I really appreciate him. He is representing your company well. If you have something special for great employees he deserves to have it thank you so much his name is Shihab”
“Both Trustin and Easton (Manager) did a phenomenal job at listening to our needs and finding the right options for us. Assisting in bundling our services, upgrading our phones, finding the appropriate accessories AND providing over $300 back in credit! Excellent experience with a caring and attentive team!”
“I recently bought a phone online and the screen cracked almost immediately. Caleb explained that it was an aftermarket screen and the replacement was sooo much better quality and done the same day:)”
“My first time here. Love them. Was having trouble with my carrier on releasing my phone # and they helped me all the way. Even when I was getting frustrated with my old carrier they was like they got me and help me all the way also thank you very much to the people that work there”
“I had a wonderful experience with a young lady named Eileen. I bought my cricket phone at another cricket store, but she helped me get rid of the do not disturb feature that sent all my calls to voice mail. Sweet, patient and very knowledgeable. Left her some Danish treats as a thank you.”
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“Good customer service given by jack. He helped me in getting good affordable Samsung mobile. I appreciate him for that.i felt very happy that I come to this store.”