“I took my son to the Cricket store in Raytown today. One of the best customer services I have ever encountered, thanks to Stefany and the district manager Yenifer. Went Above and beyond to get a upgrade on his phone Those ladies should get a raise in pay.”
“I haven’t even taken my device in, but I’m leaving a five star rating because the gentleman was so patient and took time to describe different options to me. Very impressed with the customer service over the phone!”
“I’ve had a great experience with Boots Mobile. The service is reliable, with strong signal and fast data speeds that keep me connected wherever I go. Setting up my plan was simple, and the pricing is affordable compared to other carriers, especially for the value you get. Customer service has also been helpful and responsive whenever I’ve had questions or needed assistance. Overall, Boots Mobile is a dependable option for anyone looking for quality service without overpaying.”
“The store that I went to first did not have the screen so the technician said he could order it. It’d be a week or two so he gave me a couple phone numbers from other stores. I called the store on Ward Parkway. Ask them if they had a screen, they did so went out there dropped it off. Amazing job very knowledgeable. I think his name is LOREN did a great job. Highly recommend.”
8:30AM - 7:30PM
3039 Prospect Ave, Kansas City
Mobile Phone Accessories
“Best store in town, always they have great deals they traded my old iPhone to the new iPhone, I appreciate you guys taking care of the community. Special thanks to Bashar come ask for him he will take care of you!!!!!!!!!”
“I asked for Dakota when I came in because so many recommend him and I see why! He was so helpful setting me up with my new phone. It's overwhelming for me at my age switching phones but he made the process so seamless. Ask for him! You won't be disappointed”
“Excellent experience at ProTech! We needed a new HDMI port in an Xbox, and Baba is one of the few people I could find who would replace the port, which is a complicated repair. The repair was done in just a few days, and he was extremely friendly, keeping me in the loop during the process. Support local business; bring your gadgets to ProTech!!”
“Great store. Both super friendly and efficient. They did an on the spot repair for me and another customer at the same time in two different languages. Highly recommend for any phone needs.”
“Just wanted to say thanks to my new friend Pete for his efforts, while my brand of NA beer is no longer available he was kind enough to call the distributor.Support small local businesses like these nice folks!”
“Dana was the most helpful and courteous person I've ever met she helped us when she didn't need to her customer services actually she conducted herself in a very professional manner I think this lady should be running her own store and she definitely deserves to be a manager you guys did awesome hiring her”
9:30AM - 7:30PM
11313 E US Hwy 40 A, Independence
Mobile Phone Accessories
“There was this lady named Sabrina and she was really kind and gave us a better deal on a IPhone 16e thank you guys and thank you Sabrina for helping me and my family out”
“I went to a different store to drop off my old device (trade in) and they said I had to mail it in. They told me I had to call customer service and get a shipping label. That was a bunch of BS. I went to this location and they took my device no questions asked. It was so quick and easy. I'm only going to this Att location from now on”
“Reggie the manager at AT&T was very professional, knowledgeable and he provided excellent service during the process of me buying a new phone. Business was slow Saturday however his personality was great and I will return to that store specifically whenever in need. Thank you so much, Reggie!”
“The ladies where AMAZING. CUSTOMER SERVICE TOP TIER, SPEAKING TO EVERY SINGLE CUSTOMER WHILE HELP OTHER CUSTOMERS. QUICK AND VERY VERY SMART THEY KNEW THEIR PRODUCTS AND SUGGESTED THAT OVER THIS BEING HONEST.”
“Loved it the service was excellent very quick and they explained everything that was going on during my visit. Gave excellent information about choices of a phone. Definitely recommend this place.”
“Brooke is a genius and her customer skills are off the chart. I went in with some issues with an Iphone and she took more than expected time to help with the issues I won't trust anyone else with my cell needs. Well above and far beyond expectations.”
“I visited the store. Good service with the girls and the promotions. Good offers. I recommend going to that store. They are very friendly and help you with any problem with the device”
“Ham was really really wonderful he was able to download my photos from my old android which Best Buy couldn’t do. Ham was so polite and kind as well as understanding My photos are precious to me and he was able to save them”
“This store is the best… consistently excellent customer service, and they go out of their way to make sure you can get every discount. Thanks Janet for the big help!”
11AM - 7PM
18801 East 39th St S #2348, Independence
Mobile Phone Accessories
“The guy was really nice did my phone back in May. However not too long after I got it done I thought I had a screen protector and it cracked on my carpet but it finally went out so I’m going back today to fix it”
“well we went in there with the problem that we couldn't solve, and we tried the other cricket store on Wilson and they did not do anything helpful for us. however from the moment I walked in with the phone the girls there were extremely helpful knew exactly what they were doing not only that, but they didn't bother to charge us. As far as they were concerned it was just part of customer service period and it was greatly appreciated!!”
“Both Trustin and Easton (Manager) did a phenomenal job at listening to our needs and finding the right options for us. Assisting in bundling our services, upgrading our phones, finding the appropriate accessories AND providing over $300 back in credit! Excellent experience with a caring and attentive team!”
“I actually stopped in to this location just yesterday as it's literally right nearby the apartments that I live at and I had a pretty decent experience there, I just simply needed a new sim card as something went wrong with the one I had and the person that worked there took a look at my Galaxy S10 phone which is through cricket and hooked me up with what I needed.
Pretty fast and quick experience, it's a cool location. Peace. ✌?”
“I had a wonderful experience with a young lady named Eileen. I bought my cricket phone at another cricket store, but she helped me get rid of the do not disturb feature that sent all my calls to voice mail. Sweet, patient and very knowledgeable. Left her some Danish treats as a thank you.”
“It's been a while since I've been on cricket, I'd say around 2008 or 9. But coming from Xfinity mobile I am really pleased with the service they offer. My download speeds are fantastic for not being under Wi-Fi.”
“Thank to Elizabet she was very kind and professional. She helped me with a problem I was having with my phone. Highly recommend this store⭐️⭐️⭐️⭐️⭐️”
“Good customer service given by jack. He helped me in getting good affordable Samsung mobile. I appreciate him for that.i felt very happy that I come to this store.”