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“The two very nice Lady’s today Aug. 27th 2025 went above and beyond to help me with a shipping problem. In the end we could not solve the issue on this end. But they were very helpful.”
“December 2nd my package of new bank checks were delivered to the wrong address. I went in the the post office first thing December 3rd - they confirmed the incorrect delivery and sent a supervisor to retrieve the package. I had my checks by 10:30 am. Thanks so much.”
“I have used this PO several times and always receive excellent service. The employees here are knowledgeable, friendly and efficient. So great to have such a convenient resource in this small rural town, saves much time not having to commute to the city. Thank you to all who keep this facility running smoothly.”
“Went in to get a change of address form. Employee was helping people in a timely manner. He also had a lot of KARENS to deal with and he handled them all so well. Dude needs a raise lol. He was helpful in my efforts and handled business with the long line coming in and out”
“Hands down the best post office I have ever worked with. Short lines, and even friendly and helpful employees! We recently went to submit our passport papers and get our pictures, and Krystal was so helpful! She caught silly errors we made, and made it a fast, easy, and painless process!”
“My mailman Matt H. is the best. He realized something was wrong with a man on his route & let a neighbor know so that the neighbors could check on him.
Thank you Matt. I am going to miss you.”
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“I want to give a shout out to Grain Valley post office. I had a package that was attempted to be delivered yesterday and I was not here. We were driving back from the Mayo Clinic. I took the card to they left in mailbox because it was medication that needed to be signed for that said to pick it up in Grain Valley. When I got to Grain Valley about 20 mins before they closed She looked it up and said it showing to be in Blue Springs. I go to Blue Springs and I wish I could've gotten her name but the person working the counter she search and searched and said it was not here and called the Grain Valley Post Office for me and they located the package it normally would have been sent to Blue Springs so I truly don't blame anyone. But I was in Blue Springs right at closing and they stayed there because by this time they were alteady closed. They stayed there until I got there coming from Blue Springs to make sure I got my medication. It's people that do those kind things when they didn't have too. They truly needed to be recognized. I aways see complaints about the post office service but I have found if you treat them with kindness they usually return the same type of kindness you show them. Everyone makes mistakes and I have made a lot of them in my lifetime but I am finding that letting the small stuff go and not letting it get to me. Everyone makes mistakes and having more grace and kindness makes for a much happier life. So thank you Blue Springs Post Office and Grain Valley Post office going above and beyond.”