The United States Postal Service location at 1951 NE Rice Rd is highly regarded for its friendly and efficient service. Customers frequently mention quick and smooth experiences, often being in and out in just a few minutes, especially during off-peak hours. The staff is praised for their helpfulness, positive attitude, and willingness to go the extra mile, such as assisting with barcode scanning and addressing customer needs. Many reviewers appreciate the welcoming environment and the hardworking team that makes mailing and package drop-offs easy and pleasant. However, some concerns are raised about the limited help available during busy times, particularly when there are passport appointments scheduled with only one employee on duty, leading to long wait times. Despite this, the team’s problem-solving skills shine through, especially when handling large mailings or complex shipments. Customers also commend the USPS for its commitment to secure, reliable, and affordable delivery, managing over 30,000 retail locations and processing a significant portion of the world's mail. Overall, the location is recognized for its excellent customer service, quick turnaround, and dedicated staff, making it a positive experience for most visitors.
This location is amazing, my wife is a longtime Poshmark Ambassador and they are always so kind and helpful.
December 2025
I used completely did self service. Dropped off stamped mail, bought more postage and international postage via the automated machine inside lobby. It was easy to use. I was in and out in 5 minutes.
October 2025
Amber was very professional and very, very helpful!!
