Verizon in Blue Springs is known for its friendly and helpful staff, providing excellent customer service for a range of mobile and internet needs. Customers appreciate the quick assistance they receive upon entering the store, with employees like Cody and Kaleb praised for their courteousness and ability to multitask effectively. Many reviews highlight the staff's willingness to answer questions clearly and remind customers of additional Verizon benefits. While some customers have encountered issues with the My Verizon App and ongoing service problems, the store team has shown dedication in trying to resolve these challenges, demonstrating their commitment to customer satisfaction. The store also offers convenient options for online orders, including in-store pick-up and same-day delivery where available. Overall, Verizon in Blue Springs is recognized as a reliable location for new phones, service assistance, and information about the latest technology.
It's a phone store! They do seem to know their business. āļøš”š½
July 2025
We wanted to give a shout out for the amazing customer service provided by Kennedy at this Verizon store. She walked us through all the options available and helped us figure out what would work best for our family! We would highly recommend this store and especially the awesome Kennedy!
May 2025
Missy was incredible to work with on the phone! She was very sweet and professional while I was explaining my nightmare experience with straight talk. Iām excited for the switch to Verizon and Missy gave me confidence that I will be taken care of 100%.
