Total Wine & More in Brentwood, MO is a large wine, beer, and spirits store known for its incredible selection and competitive prices, including cigars. The store offers a variety of educational classes and events, alongside free weekly tastings. Customers can also benefit from Same-Day Delivery and Curbside Pickup through the website and mobile app. The store is praised for its cleanliness and extensive variety, with knowledgeable staff who can help customers find the perfect bottle quickly. Many shoppers appreciate the exceptional customer service, especially for those with disabilities, as staff members assist by reaching high shelves, carrying baskets, and providing checkout support. Most reviews highlight the helpfulness and hospitality of the employees, making shopping a pleasant experience. However, some customers have noted inconsistent service, mentioning a specific incident with a supervisor that could benefit from additional training. Overall, Total Wine & More remains a favorite destination for those seeking quality beverages and a welcoming shopping environment.
