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“I really like this place they have relate and patient with me because sometimes I don’t understand and they tell me what I don’t understand what it’s about and I really appreciate it”
“5 stars! They absolutely always take care of me. It only took me only 20 minutes to get a screen fixed and awesome prices. I 100 recommend this humble company!!! COME SHOPP”
“I went in to trade my phone in. I was instructed to do everything in the app but Bailee was extremely helpful and patient! I really enjoyed her and her customer service was out of this world. Everyone I spoke to there was amazing. Thank you guys so much. They definitely made a lasting impression”
“I am very happy with the young lady who helped me.She went above and beyond to make sure an old veteran was taken care of.
Thank you Verizon very much
SFC Kenneth Bradford retired”
“Came in to pay a bill, the gentleman that assisted me had to read numbers on my phone because I forgot my glasses, he took my phone got on setting and changed font size, really nice guy”
“After getting passed around between Apple, Phone Repair shops, and other T-Mobile locations, getting support from Zak was a game changer! He was so incredibly helpful and talked us through the process of getting a new phone easily. THANK YOU so much, we will be returning to him in the future if need anything.”
“After our phones went out and we had no communication except ai chatbots online, we went to the Boost store in St. Charles for personal help with our service connection. Abraham was excellent at both customer service and resolving our issues. He went the second mile and helped us activate our new phones and tranferred our data. He also provided us with follow up phone numbers that we could use if we experienced any other issues. We highly recommend. This gentleman earned our respect in his knowledge of phones and troubleshooting. We'll use him from now on.”
“Today I came into T-Mobile store with a huge issue after your many upgrades my talk-to-text would not appear on my phone I came in the store 1980 the expert name is Antell. No other store experts could fix. Antell came and worked with my phone 20 min. She fixed it I can drive handfree again. Intelligent is a true expert. A big thank you.”
“Greg is the one and only reason for giving 4 star. He was so humble and knows exactly how to treat a customer. He is calm and a real problem solver. He should be at higher positions definetly.
We took 4 lines together, in this case it should be 25$ per line and taxes somewhere 5$ each. But the bill came out was 348$ only for 3 lines. Greg helped us fully and made it right and also other guy helped us but he was a bit rude. Greg stepped in and he completly sorted our issue. Thanks to Greg.
We got same kind of estimate for nxt month too. We have to visit again and I'm not comfortable if there was no greg next month. Hope he'll be there.”
“The store atmosphere was friendly and inviting. It was clean, and even though we had to wait a little bit, the staff continuously checked on us to assure us that they would get to us as soon as possible. Boon, the manager, was extremely professional and very knowledgeable. He was also cleaning the store in between helping customers when things slowed down.
Dre helped us find the phone we were looking for and showed us how to use the app for future purchases and issues, so we wouldn’t have to come back to the store. I also saw Chris working with an elderly lady, and he was so kind and patient with her. He walked her through everything step by step. It was nice to see that he was willing to take the time to make sure she understood the issue and didn’t just rush her off.
Tools”
“Jacinda was the absolute best! She not only answered all my questions but helped my super annoying friend who needs to buy everything. She did it with a smile too ! Highly recommended seeing her!”
9:00 AM - 6:00 PM
13736 Riverport Dr, Maryland Heights
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“Ms. Toni was considerate and very helpful with explaining what I wanted to and bless her she was always smiling. Now on a separate note [that was nothing to do with Ms. Toni] your appointment system messed up my appointment for 11:20 am after receiving two notifications.”
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“The couple of times I had to recently go in, each time was top tier customer service! These young men and women employees at this location should be getting some type of bonus/raise compared to what customer service is looking like nowadays!!!!”