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“Tyreek was wonderful & very helpful. He made sure I got the best deal. I love this location cause they are wonderful every time. Tyreek was extra special though.”
“5 stars! They absolutely always take care of me. It only took me only 20 minutes to get a screen fixed and awesome prices. I 100 recommend this humble company!!! COME SHOPP”
“Stephen Thomas was wonderful! He worked with us on resolving a complicated issue with our cell phone, which were quite challenging. At all times, he was professional, pleasant, and he fixed our problem in the best way! I would definitely recommend this T-Mobile!”
“While working with Keema she was very informal and professional! Im sending all my family here! And I will be back on Tuesday for Team Mobile Tuesday! Please ? give Keema a raise! She was the highlight of my month! ?”
“This store is wonderful. We drove 2 1/2 hours to get there and they were able to get my account unlocked after customer service had accidentally locked it and we had already spent over 12 hours on the phone trying to get it figured out. We were out of there in less than an hour. Seth definitely knows what he is doing. Couldn’t recommend more.”
“I came to this location and was greeted with a very warm welcome and the biggest smile from Justin. I really enjoyed his customer service experience. Justin made sure that I understood step by step the process of the new service plans that were available and what that plan covered. It was far beyond the customer service experience that I received it was extraordinary great, his skills with making me feel like we had known each other for ever like good long time friends. I truly appreciate how humble and inviting Justin was with me in giving me different choices. I also observed Justin being helpful with other customers making sure that their needs were being met without wasting any time at all while still assisting me. Thank you so much for such a wonderful experience during this process at this location. I will come to do more business with this location any time that I may need help, also new accessoriesfor my device. Again, thank you so much Justin 💓. I had a great experience, it was truly a great experience to see someone extraordinary with a great attitude and knowledge, treating me like a long time friend. So keep up the great work. I absolutely appreciate and loved my experience.”
“I promise you Alex took less than 5 seconds to fix a situation that the tech department was not able to solve and after me researching for myself. It was so easy for her I knew exactly what she was doing but she decided she just wanted to show off. I let her with a smile on my face. She even watched me as I completed my activities. YOU ROCK, ALEX!!! 🙏🏾”
“After our phones went out and we had no communication except ai chatbots online, we went to the Boost store in St. Charles for personal help with our service connection. Abraham was excellent at both customer service and resolving our issues. He went the second mile and helped us activate our new phones and tranferred our data. He also provided us with follow up phone numbers that we could use if we experienced any other issues. We highly recommend. This gentleman earned our respect in his knowledge of phones and troubleshooting. We'll use him from now on.”
“Greg is the one and only reason for giving 4 star. He was so humble and knows exactly how to treat a customer. He is calm and a real problem solver. He should be at higher positions definetly.
We took 4 lines together, in this case it should be 25$ per line and taxes somewhere 5$ each. But the bill came out was 348$ only for 3 lines. Greg helped us fully and made it right and also other guy helped us but he was a bit rude. Greg stepped in and he completly sorted our issue. Thanks to Greg.
We got same kind of estimate for nxt month too. We have to visit again and I'm not comfortable if there was no greg next month. Hope he'll be there.”
“Today I came into T-Mobile store with a huge issue after your many upgrades my talk-to-text would not appear on my phone I came in the store 1980 the expert name is Antell. No other store experts could fix. Antell came and worked with my phone 20 min. She fixed it I can drive handfree again. Intelligent is a true expert. A big thank you.”
“Ashley is AMAZING! My phone started acting very oddly, in a way that made me think it had factory reset itself. I can in very stressed, thinking I had lost everything. She greeted me with a smile and figured out my phone so fast!
Totally recommend her and her calm and helpful demeanor!!!”
9:00 AM - 6:00 PM
13736 Riverport Dr, Maryland Heights
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“Ms. Toni was considerate and very helpful with explaining what I wanted to and bless her she was always smiling. Now on a separate note [that was nothing to do with Ms. Toni] your appointment system messed up my appointment for 11:20 am after receiving two notifications.”
“I had some issues accessing my online account as well as billing questions. I was connected with Adriena (sorry if mispelled ?), and she was able to help me get acces to our account in minutes! She also helped me save some money monthly! Very helpful and kind :)”
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“The couple of times I had to recently go in, each time was top tier customer service! These young men and women employees at this location should be getting some type of bonus/raise compared to what customer service is looking like nowadays!!!!”