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“From the minute, I walked into this UPS store location. I knew it stood out far above the rest of the ones that I have visited just because of the young lady who had such a welcoming kind personality from the minute I walked in the door. Mind you, I walked into the door carrying a men’s dress shirt that didn’t have a package because it was an Amazon return, and the packaging that it came in was a very slim plastic vacuum sealed package that I couldn’t put it back in. She was very efficient and had just such an uplifting spirit about her. I had to come and leave a review. how they recommend going to this location above any of the mini around it. I have encountered employees at the locations near this one that seemed not in the best of moods and like they didn’t have much patience.”
“The friendliest UPS neighborhood store. I won’t go anywhere else! The owner introduced himself and his sons, who work right alongside him. He went out of his way with a small, unexpected kindness that made my day. This is the kind of family business that reminds you why shopping local matters, sometimes we forget these UPS stores are locally owned.”
“I will NEVER shop at Home Depot or Lowe’s again unless I’m forced to for some reason. Schnars has 10/10 customer service. Let me tell you about my great experience.I needed a new weed eater so I walked into Schnars. I was immediately greeted by a gentleman who I believe is named Jacob. Not in an aggressive sales way, but more of a helpful greeting.I set my sight on what looked like a pretty good deal, but was kindly directed to an even better deal which would save me money and get me a blower, weed eater, and 2 batteries for a great price, which turned out to be an obvious choice. They threw in a free Echo hat just because they are nice . Honestly, I needed another hat, so I was happy.Turns out I forgot the second battery that came with the set. A few hours later I was SHOCKED to see that the same gentleman showed up to my door step just to personally deliver the battery to me. Who even gives such great customer service anymore?Anyway, I felt compelled to leave this review because I’ve now been there like 10 times and have had a great experience each time.”
“I use this UPS Store location almost every day, and I always have a great experience. The owner is very nice, helpful, and professional. They make shipping and packing easy and convenient.”
“Always lovely service Scott was very helpful just now and was friendly and sweet! Wish I could help him in his job more than good review but I didn't have time to say a good word to a manager”
“My service from Jamal was great. While working alone, he routed the best way to get my appliances in and out with the least amount of hassle for both he & I. He uninstalled both the washer & dryer, hauled them away, and installed brand new ones, all while it was raining. Very competent young man who moved with a sense of urgency. He was done in what seemed to be a little over an hour.”
5:30AM - 9:30PM
9813 Air Cargo Rd, St. Louis
Shipping Centers
“My local branch is great, but God forbid your freight goes through Midway. I ship NFG, and get 4 shipments per week on average, and my fish shipment was missed in Midway. There were 6 flights following the flight they missed that the order did not get on before getting on one that landed after they closed. When you ship NFG, this is supposed to be guaranteed or your don't pay. I called corporate in Texas and was told to kick rocks, they are not honoring this, as they don't have as many flights. What a joke! Any excuse to not live up to your obligation. Very frustrated with the way they treat customers.”
“Best customer service and best shipping service out there. I highly recommend this place to anyone. Even to work there as I do now is even more amazing. I love the OD Family so come on over.”
“I was assisted by a very pleasant young man named Dillon today. Thank you for your kindness sir. Today was a tough one for me but your willingness to assist and your delightful smile made me smile. Keep doing a great job even when you're tired.”
“You said:
I was in a frenzy when I came into this store to do a few tasks before A bunch of other errands. I was disappointed to find out that they are taken away the kiosk for reloading a preloaded FedEx store card. However I encountered a general lemon name Christopher. This gentleman went up and a beyond the call of duty to assist me in my tasks. He was very patient. And even came back over to ask if I needed any further assistance. And a day and age where customer service is not the best. This gentleman and this FedEx store rises to the occasion. Don't hesitate to visit the store for all your business needs..
ChatGPT said:
Here’s a polished and professional version of your review while keeping your original tone and appreciation:
I came into the store in a bit of a frenzy, trying to complete a few tasks before heading off to several other errands. I was initially disappointed to learn that the kiosk for reloading prepaid FedEx store cards had been removed.
However, I had the pleasure of working with Christopher, and he completely turned my experience around. He went above and beyond to assist me with everything I needed. He was extremely patient, professional, and even came back to check if I needed any further help.
In a day and age when great customer service can be hard to find, Christopher and this FedEx location truly rise to the occasion. I highly recommend visiting this store for all your business needs. Thank you Christopher for your great customer service your company should reward you.”
“This UPS location is great. I'd been there before and had good experiences. Yesterday I went in with about a dozen similar rugs to return to Amazon. It was very confusing mess with emails, return labels, rug descriptions. The female employee was very patient and helpful. When we left, most people would have said good riddens, but she said to come back for help anytime.”
“I was really pleased with my recent print order. Ro and the team worked with me extensively to prepare some hard copy proofs and make sure I was completely satisfied with the product. I will definitely return to this location for future print orders.”
“Beth and Kayla were awesome. I was having a problem with the shipping label to return an item to a certain company and Beth and Kayla were most empathetic, helpful, patient, and efficient in guiding me through my situation. Please reward these ladies for their excellent service! They were most conscientious and concerned in help fixing my dilemma.”
“My first call to Zipp was on a Sunday after 5:00 pm to arrange for a very early morning pickup on Monday. Rick stepped up right away and helped me get the job delivered on time. Courteous, prompt, and efficient. What more could you want from an express delivery service? Thank you.”
“Andrew B did great, super helpful!! very professional and definitely makes the company look good!!
wish all customer service was like Andrew!!”
“As I entered FedEx, I was immediately greeted and asked how I could be helped.
The young man was very helpful, explaining what would need to be done, and actually taking care of the process for me.
Thank you and kudos to your staff ? ?”
“Maybe I'm partial because my son works there but he loves it and the people are great. I went to the work picnic and was given a tour. They seem to provide a cool and friendly work place for their people. Everyone was friendly and went out their way to make me feel welcome.”
“The staff are always friendly and they are very efficient. I never have a problem when I’m there and they are very quick with helping and getting me on my way.”
“When another location inexplicably failed to print my order, this store came through! The staff member I interacted with, Mika (sp?) was calm, professional, and KIND, and got the job done so quickly. I would have been in such a bind if she hadn't come through for me. Thank you!!”
“I frequently need to go to the post office to send packages international, which is a bit of a convoluted and painstaking process, and the service at this office never ceases to impress! I have to drive double the length to get here compared to my local post office, and it is so worth the drive. The workers are congenial, helpful, and have never been in a bad mood when I've been there. 10/10 post office that gets things done quick and you leave without feeling like you've been there since 3am!”
Open 24 hours
460 N Hwy 67, Florissant
Shipping Centers
“My experience at this location was awesome. My wait time was, maybe, 30 seconds. Zach was efficient, courteous and accurate. He had the label printed before I could whip out my credit card to pay. He checked my ID, asked me to verify the addresses and double checked if he could do anything else for me. My package was delivered fewer than 48 hours later, as promised.”
“I called the Olive FedEx office location On a Friday night at about 620 hoping that I would be able to get something notarized there as I had tried to previous UPS stores who advertise that they have a notary available from open to close, but in fact, do not. The representative who I spoke with at the Store‘s name was Deja. She was very delightful and upbeat and very empathetic to my situation. She also told me that she had thought that the UPS store had a notary on site from open to close as they advertise and had mentioned it in the past when their notary service wasn’t available. I told her oh she better not do that anymore because UPS does not have one there as Advertised. But then she went on to tell me that I could do this online through FedEx and a service called notarize. I was ecstatic! I needed this form notarized As soon as possible and I was returning to work the following day for 12 1/2 hour shifts from 6:30 in the morning until seven at night and would not have been able to get that form notarized had she not told me about the online service. Deja, thank you! You saved the day”
“I have recieved courteous & professional service from postal clerks, and on the other hand recieved service from rude, unprofessional clerks. This is the location assigned to my residence. So I enter with a smile my on my face, picing up and discarding tickets & receipts from previous customers. We must be the change we want to see...”
“The lady that works there is knowledgeable and kind. Open 4:30pm-9:45pm Mon-Fri. Last pickup time is at 9:15pm instead of 6pm like other Fedex locations which is perfect for my notary business.”
“Willie was fabulous. He had a whole lobby full of people and was doing an amazing job welcoming people and informing them how long it may be. He definitely knows what he is doing and is a pro. Thanks Willie!”
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“Great customer service!I have no idea why this place got rated so bad. But I went there to ship my stuff, and the employees were so nice to me. Nothing rude or unprofessional here.”