Best Buy is a popular electronics store that offers a good selection of products, especially in areas without many other options. Customers appreciate the helpful and knowledgeable staff, such as associates who assist with phone setups, laptop recommendations, and fixing laptop keys. Many mention positive experiences with staff members who are friendly, patient, and willing to go the extra mile, like waiting to finish helping or providing great deals. Some find the store convenient but note that the constant sales pitches can be a bit annoying when just trying to shop. Overall, customers leave satisfied with their purchases, from phones and cases to TVs, often mentioning they received good deals and helpful service. The store is recommended for those needing electronics and quality assistance, with particular praise for staff members who provide excellent customer support.
Always dependable but high prices. Their customer service is good at the store but telephone support is horrible.
July 2024
McKenna was awesome. She did a great job setting up my mom's phone. Would highly recommend looking her up if you are in the market for a new phone.
July 2024
Okay selection and convenient in a town without another electronics store. Pretty annoying that they are back to pestering you as soon as you walk into the store. Please just let me shop without having to first dismiss "excellent customer service."
