Metro by T-Mobile at 2136 William St Ste 196 offers unbeatable prepaid plans and the latest 5G phones from top brands. The friendly staff provide excellent customer service and are knowledgeable about finding the right device and plan to fit customers' needs. Reviewers praise the helpful associates, noting one in particular who was very attentive and went above and beyond to ensure they left satisfied. This included assisting with phone selection, set-up, and troubleshooting. Customers appreciate the staff's willingness to check inventory, place orders, and provide great deals when porting numbers. Overall, Metro by T-Mobile is described as a reliable service provider with competitive prepaid plans. Reviewers highlight the value of unlimited talk, text and data, as well as the convenience of the mobile hotspot feature. They recommend this retailer, stating they will continue doing business there due to the consistently positive experience.
Lucas is absolutely awesome!! He went above & beyond helping me find the right phone and best deal for my budget
September 2023
I love it here ...The crew is very helpful & informative. If one doesn't know, they will get someone that do. Customer service is above & beyond excellent.
March 2023
Mostly reviewing this because of a specific person that works here. The last few times I've gone he was working and he is super nice. I can't remember his name. He helped me pick out a new phone that fit my needs. Then next time we went he helped my husband get his new phone working when we couldn't figure it out.
