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“These guys are a real technical gem. Whenever manufacturer reps cannot do a basic task, like order and repair my 30 day young Iphone 17 pro max, these guys do it easy and on time. While some things take more money than others, their repair integrity is top notch when a simple (sometimes free) fix can help you. This is what phone repair service should be from every store.”
“My sister and I asked an employee named Nathan at the Cape Girardeau Cricket store if he could help us fix the settings on our 90-year-old Father's phone. Our father was having trouble seeing due to low brightness and he had a hard time hearing people. Dad can only stay in contact with his out of town children and grandchildren via the phone. Nathan was extremely helpful and a pleasure to work with. He has improved the quality of our father's life and reduced the stress we were feeling of how to help him. Thank you, Nathan!”
“Kody was AMAZING! We came in and he immediately greeted us immediately, the store was clean, He made sure he answer all of our questions, very personable. Even though there were multiple people in the store he was attentive and organized. We are long-term customers and will continue to be because of employees like Kody.”
“I went in to the Verizon on Vantage Dr Cape Gir. Mo.. Went in to possibly upgrade my daughter's phone.. I talked to Mortimer Henderson.. He was extremely professional and friendly.. Was so so so helpful and made the process so easy.. He went out of his way to give us the best promotion he could and help set up the phone.. Would definitely recommend this guy again and again!”
“I love it here ...The crew is very helpful & informative. If one doesn't know, they will get someone that do. Customer service is above & beyond excellent.”
“I visited on 4- 21-26 and was amazed by your associate! He was so helpful and knowledgeable and really represented in a positive way. Really enjoyed the experience, he helped me set up my own plan and make a new phone purchase with ease. Will definitely be coming back and recommending T-mobile!”
“Great experience with Jill at the Cape Girardeau, Missouri location. She was able to help us make sure we were receiving a transparent phone purchase without hidden fees. The data transfer process was a breeze from iPhone to Pixel as well with her help. Go see her if you want your day to keep going smooth!”
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“I stopped in yesterday to finalize my upgrade and Tim was so amazing. I didn't realize my old phone wasn't charged when I came in but he made it seem like it wasnt even an issue. He charged it up while we chatted about life and about phones. I will forever come to this store for ANYTHING. customer service was top tier.”