“Kyle was very friendly and helpful. He went above and beyond helping me figure out the right shoes and pedals. He even attached the cleats and walked me through how to adjust them for my foot position. I definitely recommend checking this place out for cycling needs.”
“I purchased a used tennis wheelchair online a few months ago and recently got a flat tire, which I brought to Wheelhouse Bicycle for repair. Nathan quickly determined that I needed a replacement tire but still spent over an hour trying to rig a temporary solution so I could continue playing sports while waiting for the new tire to arrive. Although he couldn’t find a safe workaround (through absolutely no fault of his own), he refused to accept any compensation for his significant time and effort.
When my replacement tire arrived, I brought it back to Nathan, and he installed it quickly and efficiently. I play wheelchair tennis regularly, and both the chair and tire have been working perfectly ever since.
As someone with very little knowledge about tires, I really appreciated Nathan’s kindness, empathy, and patience. He took the time to educate me on the correct size tires and tubes I needed to order and charged me very little for his services.
I cannot recommend Wheelhouse Bicycle enough! Nathan and the team are extremely knowledgeable and kind, and I’ll definitely be returning for all my future wheelchair or bike-related needs.”
“Great staff and helpful with all the questions and concerns we had before our purchase.
We love our new bikes and recommend stopping in and checking them out.”
“Brad was absolutely amazing in helping me choose a new bike. He was extremely thorough and really took his time to make sure I was getting the bike that would work best for me and my needs. I highly recommend that you meet with Brad before purchasing another bike.”
“Trailhead Bicycles: Exceptional Service and Expertise!
I've been a loyal customer of Trailhead Bicycles since 2020, and I can't recommend them enough. When I purchased my specialized Sirrus X 3.0 bike and my wife's specialized Roll Sport bike, I was impressed by their expertise and competitive pricing. But what truly sets them apart is their lifetime tune-up program—a fantastic value for a small fee.
Recently, I moved out of town, but I still wanted to take advantage of their outstanding service. I reached out to Emilie Flanigan, and she went above and beyond. Not only did she accommodate my one-day business trip, but she also turned our bikes around quickly. Her dedication and efficiency were remarkable.
If you're serious about biking and want top-notch service, look no further than Trailhead Bicycles in Ellisville, Missouri. They've earned my trust, and I'm confident they'll exceed your expectations too! ?♂️”
“This is a true bike shop in every sense of the word. I live in KC but am in town visiting family and doing a good amount of riding. I busted a spoke on the front of my Mavic wheel. This is a unique wheelset where the spokes are bladed and not threaded through the wheel. They are tubeless ready which means they don't require rim tape. Essentially, they need a specific spoke. Problem is, Mavic went out of business and parts can be tricky to find. I met a guy at another shop I was talking to and he said you got to call Mark. He said Ballwin Cycles used to deal Mavic and Mark has been building wheels for years. He said, Mark will probably be able to help you today. I called the shop and Mark picked up. He said, "I bet I have a spoke that will work and to come on down". It was about a 50 minute drive but as soon as I walked in Mark and one of his mechanics started looking through the Mavic stuff. Mark found a spoke and got it installed on the spot and the wheel is rolling as true as the day I bought it. I was blown away. They even offered me a beer. This place is what I think of when I think of a bike shop. I could have hung out there all day and just talked bikes. Thank you Mark and crew!”
“The whole crew at this shop are great, but I definitely want to address the manager Tim, he is an asset to Trek And I hope they know that. His customer service and just his genuine demeanor are top-tier. He's definitely a guy that you would want to hang out with on the weekend.I bought two bikes from this location in the past couple weeks, and plan on making it a third very soon. Both bikes were perfectly assembled and rode perfectly right out of the shop. It's definitely Not like buying a bike off of the rack at a sporting goods store. And their prices are quite reasonable for The quality they are selling!!!! I'd give them seven stars if I could.”
“I recently had an exceptional experience at the Trek Bike Shop in St. Peter's. From start to finish, the service was outstanding. Robby, in particular, went above and beyond in assisting my boyfriend and I. He was incredibly kind and attentive, carefully guiding us through the process of finding the perfect bike. His expertise and genuine care made the entire experience enjoyable and stress-free! If you're in the market for a bike, I highly recommend visiting this shop and seeking out Robby for great service!”
“Can’t say enough good things about this place.
I had a flat and I had equipment to fix it, but honestly, I was exhausted. They brought out a replacement bike very quickly (and brought me some water). Day was saved.”
“My wife convinced me to sell my motorcycle and buy two bicycles. I did just that. We landed at Big Shark in Chesterfield. Excellent Sales, Fulfillment and Service. It feels like we are part of the family and they will be servicing our bikes for years to come. They know bikes! … and now we know each other.”