Big O Tires in Columbia provides honest, worry-free tire and auto service. The staff is described as polite, professional, friendly, and understanding, offering straight talk about repairs. They show sympathy for the stress of car troubles and provide exceptional customer service. The team listens well, helps game plan services based on financial needs, and fixes issues like leaky tires and brakes. They handle problems reliably to ensure customer satisfaction. Services include tires, oil changes, brakes, suspension, A/C, wipers, batteries, and lights, with early, late, and weekend appointments available. Free alignment checks and rides are offered instead of waiting. Customers report consistent, wonderful service across locations, building strong loyalty.
I always have great service here. Friendly staff that explains everything and is willing to answer my questions. I have never had to wait an extreme amount of time for services to be complete.
January 2026
I'm literally a lil old widow who hasn't had to do car-care for 45 years. Felt relaxed, well taken care, and valued during this visit. They'll have me as a customer for the foreseeable future.
January 2026
Big O Tires got my car in when they could; it was a busy day. They changed the oil and filters, and replaced two tires. They send coupons in the mail, this time they had 50% off oil changes.
